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Contact Center Agent jobs in Pennsylvania

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CONTACT CENTER QUALITY ASSURANCE ANALYST

Provide detailed reports of complaint and call escalation audit trails with an emphasis on compliance guidelines.Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas....

CompanyFnb Corporation
AddressPittsburgh, PA
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Contact Center Quality Assurance Analyst

Fnb Corporation

Pittsburgh, PA

Provide detailed reports of complaint and call escalation audit trails with an emphasis on compliance guidelines.Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas....

a month ago seen See more...

Customer Service Representative - Member Contact Center - Call (Flex Remote)

Diamond Credit Union

Pottstown, PA

$32.9K - $41.7K a year

Effectively handle incoming calls, making sure all calls are answered within 2 rings, while ensuring established average speed of answer performance and abandon rate standards are met. Assist members with general inquiries, accoun...

2 months ago seen See more...

Account Representative / Call Center Agent - Bi-Lingual (Spanish/English)

Hayt, Hayt & Landau, Llc

Philadelphia, PA

$37.1K - $47K a year

Very comfortable on the phone. Pleasant telephone presence. Friendly, outgoing nature preferred, consistent with our firms culture. Inquisitive nature; problem solver. Ability to work both independently and as part of a team. 401...

2 months ago seen See more...

Contact Center Specialist I

Lancaster General Health

Lancaster, PA

$35.5K - $45K a year

The Contact Center Specialist I is fully trained in one of the two phases (I or III) outlined below. PHASE ISchedule Lab, Xray, EKG, DEXA and Breast Imaging appointmentsAccurately enter ancillary orders which may include the the n...

2 months ago seen See more...

Call Center Agent

Upmc

Erie, PA

$16.74 - $25.57 an hour

Responds to emergency situations by following specific protocol including means such as overhead announcements, individual pager notification or phone calls and utilization of mass notification software. Organizes communication be...

2 months ago seen See more...

Contact Center Specialist I- Central PA

Upmc

Camp Hill, PA

$18.21 - $27.36 an hour

Review, verify and enter the patients demographic and insurance information to ensure data integrity. Answer multi-line telephone system and schedule appointments, contact or page physicians according to department questionnaires...

2 months ago seen See more...

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People who searched for Contact Center Agent jobs in Pennsylvania also searched for Technology Center, Data Center Analyst, Financial Center Manager, Center Office Manager, Service Center Support, Auto Care Center, Center Store Manager, Client Service Center, Center Manager, Data Center Engineer, Service Center Supervisor, Service Center Associate, Call Center Supervisor, Healthcare Call Center, Assistant Center Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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