Public Adjuster: Personal Property / Structure / Support

This position requires a high level of competency in handling both Residential and Commercial property loss claims for our clients and has been described as “a fast-paced” work environment. Our Adjusters handle a variety of tasks in assisting our clients. They spend a portion of their time with clients, in the field outdoors, and a portion of their time in the office. Occasional overnight travel is required. They negotiate the clients Residential or Commercial loss with the insurance adjuster to get the highest settlement possible.

Expectations:

• Ability to grasp our process and procedures and contribute to the efficiency of processing in claims.
• Meet or exceed management benchmarks for preparation and processing of inventory claims.
• Being flexible to work in any portion of the claim that management deems necessary.
• Some overnight travel is required

Roles and Responsibilities:

• Negotiate settlements with the insurance company’s adjuster at loss location or by other communication.
• Maximize the settlement of clients claims in order to work toward the company’s financial goals.
• Travel to loss site and prepare a physical inventory / scope of damaged.
• Sit with clients and help them with recreating their inventory.
• Create itemized dwelling estimate (proficient in Xactimate)
• Create client inventories from pictures the client has of items in house.
• Assemble new client files and make introductory and follow-up phone calls.
• Ability to handle multiple claims from start to finish.
• Available to assist in special projects assigned by Management
• Bring claims to a close as expeditiously as possible.
• Evaluate insurance policy language and determine coverage.
• Coordinate payments to clients from insurance proceeds
• Maintain a high level of customer service to our clients.
• Log all the necessary trackable dates into company database.