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Company

NORTHBROOK PARK DISTRICT

addressAddressNorthbrook, IL
type Form of workPart-Time
salary SalaryUpdating
CategoryInformation Technology

Job description

Job Details

Level
Entry

Job Location
Sports Center - Northbrook, IL

Position Type
Part Time

Education Level
None

Travel Percentage
None

Job Shift
Any

Job Category
Customer Service/Administrative

Job Summary

The Northbrook Park District is looking for welcoming Customer Service Representatives to work the front desk at The Northbrook Sports Center. Customer Service Representatives are often the first point of contact for our members and are expected to provide the highest quality of customer service.

Shift Information

Monday through Friday 3:00-7:00 P.M. & Weekend Availability

Saturday: Varied shifts between 9:00-5:00 P.M. & Sunday's 12:00 - 3:00 P.M.

Duties & Responsibilities

  • Check-in members and guests
  • Process registration and membership transactions
  • Provide strong customer service to patrons
  • Answer questions and concerns and provide follow up as needed
  • Provide administrative and program support while actively promoting programs and membership
  • Other duties and responsibilities as assigned


Job Qualifications

A high school degree or equivalent and experience working in an environment requiring the ability to multi-task. Must possess excellent skills in customer service, general office practices and computers (Microsoft Office) and be able to communicate effectively verbally and in writing. Needs to be able to perform basic math to reconcile cash drawers. Must have a CPR/AED certification or the ability to obtain within three (3) month of hire. Must possess knowledge of software applications, such as program registration software.

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to sit, stand, walk, talk and hear; use hands and fingers to handle, feel or operate objects, tools, or controls and reach with hands and arms. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities are required and include close vision and ability to adjust focus. May occasionally lift and/or move up to 25 pounds.
NORTHBROOK PARK DISTRICT - The previous day - 7 days ago

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