Address
Form of work*Please inquire directly for compensation range. Any information not provided by Van Meter is inaccurate* Summary: The Project Coordinator plays a crucial role in supporting our purpose of providing lasting value for those we serve by serving as a key interface and essential resource for our customers. The position is responsible for the coordination and oversight of projects for contractor and industrial segments from the beginning through the completion of the project.
The successful candidate serves as the liaison between our customers and our vendors to ensure all details of the project are closely monitored. They deliver excellent customer service to promote and support our products. This individual's behavior promotes our culture, our 5 P's and our purpose to create lasting value to those serve.
Key Responsibilities: Service the contractor and industrial customer by providing projects oversight and communication Manage communication both internally and externally Responsible for oversight of project to include purchasing from vendors, resolving customer problems, ensuring delivery of order, etc. Update customers with project schedules, job details and orders Emphasize salable features, quote prices and credit terms, prepare sales orders for orders obtained Develop drafts and approval drawings for projects Provide customers with accurate progress updates and product delivery information Provide feedback on completion deadlines Build and maintain customer relationships Review and analyze reports of project orders Provide data for new and existing customers for database entry Work closely with Outside Sales Representatives to keep account activities up to date Critical Success Factors: Customer Focused Ability to decipher the immediacy of problems and determine effective resolution for the issue Ability to negotiate effectively at a high level and build strong relationships with customers, vendors and suppliers Detailed-Oriented Ability to deliver a message and receive feedback from customers Strong troubleshooting and problem solving skills Drive for continuous improvement Self motivated Ability to multi-task and juggle multiple priorities with strict deadlines Ability to analyze, identify & then follow up to resolve discrepancies Strong work ethic with a positive attitude Job Requirements/Specifications : College degree preferred Previous project management (or similar function) experience required Demonstrated customer service experience preferred Electrical industry knowledge and experience preferred Microsoft Office Excel and Word skills are essential Knowledge of Eclipse preferred Excellent communication and interpersonal skills via phone, email and in person are required Work Environment & Phyiscal Demands: Consistent, more than 2/3s of the time Sitting Working with hands Working with fingers Talking Hearing Vision acuity-near Works with other Customer contact Work indoors Frequent, from 1/3 to 2/3s of the time Vision acuity-far Depth perception Field of vision Some, less than 1/3 of the time Standing Walking Reaching Vision adjustment Color vision Driving Occasional, less than 1 time per week Lifting Carrying Bending @ the waist Twisting upper body Climbing Balancing Kneeling Crouching Crawling Works alone Cold Heat Temperature changes Wet Humid Noise Vibration Confined area High places Work outdoors Mechanical hazards Electrical hazards Explosive materials Fumes Odors Dusts Mists Gases The above statements are intended to describe the general nature and level of work being performed by an incumbent. They are not intended to be an exhaustive list of activities, duties or responsibilities.
Incumbent may be asked to perform other duties as required.
