Program Support Assistant

This position is located under the Project Section, Facility Management Service. The incumbent provides full staff support to the Chief, Project Section, who is responsible for the performance, supervision and administration of all design and construction projects under the Non-Recurring (NRM), Minor and Station Levels Categories.Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/08/2024.
SELECTIVE PLACEMENT FACTORS:
1. Must be proficient in spoken and written English language
2. Must be proficient in spoken Spanish language
You may qualify based on your experience as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

• Processing incoming and outgoing materials such as correspondence, reports, memoranda, etc.
• Assisting in the Time and Attendance.
• Scheduling appointments, coordinating meetings, and/or scheduling conferences.
• Providing general clerical public contact support services such as answering the telephone and referring visitors.

You will be rated on the following Competencies for this position:

• Administration and Management
• Computer Skills
• Customer Service (Clerical/Technical)
• Writing

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: Includes some walking, standing, bending and carrying of light items such as paper and books. The work may require travel between remote facilities associated with the Medical Center.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education: There is no educational substitution at this grade level. Transcripts not required.Employment Type: FULL_TIME