Program Manager East County Center For Change

MHS is a non-profit organization whose mission is to improve people's lives and instill hope by providing cost-effective community-based mental health, drug and alcohol recovery, and housing services. We continually seek new and improved ways of serving our clients and communities. MHS is an essential business.

JOB SUMMARY

East County Center for Change is a collaborative outpatient Drug Court Treatment Program working with substance use disorder (SUD) treatment within the judicial system. The Program Manager is responsible for overall program management, quality assurance, leadership, staff supervision, clinical supervision, clinical assessment guideline review, training, budget management, record keeping, safety, and compliance with contract requirements and the Mental Health Systems, Inc. policies.

RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Provide leadership and oversee quality of direct services, ensuring adherence to best practices, quality of care, and highest professional standards.
• Supervise accurate data collection and record keeping. Prepare required reports.
• Supervise all direct reports in accordance with contract requirements and company policies. Conduct staff meetings and provide positive and meaningful coaching to staff.
• Manage and mentor staff to maintain positive morale and unit cohesion as evidenced by maintaining a cooperative and flexible attitude toward coworkers, showing adaptability to change, and exhibiting effective communication and interpersonal skills.
• Recruit, interview, and select most qualified candidates in timely manner.
• Adhere to program budget and review monthly operating statement to ensure financial integrity.
• Attend community meetings, collaborate with external leaders/experts; participate in public relations activities as required.
• Maintain knowledge of best practices by reading publications, attending seminars, conferences, in-service trainings and other trainings as necessary. Seek out supervision for support when needed.
• Maintain a minimum degree of training and knowledge in cultural competency, co-occurring and gender responsiveness, and trauma-informed care.
• Oversee facilities and safe work environment by ensuring equipment is in good operating condition and maintaining a clean and neat workplace. Respond to injuries in the workplace in accordance with state and federal law.
• Utilize logical problem-solving techniques both independently and in collaboration with program staff and others to respond to participant needs.
• Respond quickly and appropriately to emergency situations. Guide and support staff to properly address emergency situations.
• Comply with all MHS and program rules, policies and procedures including HIPAA standards.

QUALIFICATIONS

• BA/BS degree required with minimum five years related experience
• Master's Degree in Social Work, Counseling, or related field preferred, or MBA, MHA or related experience, preferred
• Certification through recognized alcohol and drug entity plus two years supervisory experience, preferred
• Two years of supervisory experience working in a treatment program or similar work setting
• At least five years of experience working with clients with mental illness/substance abuse and dually diagnosed persons in individual and group settings
• CPR/ First Aid certified
• Valid California driver's license and current auto insurance per contract requirements
• Experience with Drug Medi-Cal Organized Delivery System (DMC ODS), preferred

• Demonstrated ability to provide effective counseling, therapy, and clinical services.
• Demonstrated experience managing a budget and maintaining operations under budget constraints
• Strong verbal and written communication skills; ability to effectively communicate with clients, family members, community leaders, and staff members
• Knowledge of and experience with collaborative court environment and substance use treatment
• Knowledge, training, and experience in justice involved treatment and criminogenic dynamics, preferred
• Proficient user of Microsoft Office Suite and EHR software.
• Ability to problem solve and react appropriately to emergency situations.
• Ability to work independently and effectively collaborate with a team

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

☒ Seeing

☒ Hearing

☒ Speaking

☒ Stooping/Bending

☐ Working in cramped spaces

☒ Moving around office

☒ Moving between offices/clients

☒ Driving

☐ Climbing

☐ Lifting/carrying heavy items

☐ Pushing/pulling/dragging items

☒ Standing for long periods

☐ Working outside/underground

☒ Using hands/fingers

☒ Sitting for long periods of time

I can perform the above job duties:

☐ Without accommodation ☐ With accommodation. If so, please specify:

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.