Program Attendant Twin

MISSION STATEMENT:

The Salvation Army, an international movement is an evangelical part of the universal Christian Church.  Its message is based on the Bible. Its ministry is motivated by the love of God.  Its mission is to preach the Gospel of Jesus Christ, to meet human needs in His name without discrimination.

The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.

QUALIFICATIONS:

• 21 years of age or older
• High School Diploma or Equivalent
• Possess Valid Driver’s License
• Pass a Criminal and Driver Background Check
• Have or complete De-escalation training
• Current WA State Food Handler’s Card, Bloodborne Pathogen and CPR/First Aid Certification or obtain within 30 days of hire

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of Social Services, Local Resources and Referrals as appropriate
• Possess general computer and keyboarding skills
• Knowledge of Microsoft Office (Word, Excel), recordkeeping systems or willing to learn
• Effective verbal and written communication
• Demonstrate effective personal and situational awareness
• Flexible, relatable and reliable; Manage time effectively
• Self-motivated and work with minimum supervision
• Be an active listener by asking questions and reflecting what is said
• Maintain healthy boundaries with guests and fellow staff members
• Make decisions based on Established Policies and Procedures Manual

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Represent The Salvation Army and respect and work within its Christian tenets
• Meal Service: Set-up, Serving and Clean-up
• Supervise guests and the facility to provide a safe, clean, and pleasant environment
• Maintain required level of security each shift
• Maintain TSA facilities for cleanliness and safety from abuse or vandalism
• Ensure supplies are properly stored and ready for the next Program attendant or guest
• Complete documentation and data entry tasks on assigned shifts without delay
• Answer and direct calls to appropriate employee or guest
• Schedule/provide guest transportation to/from appointments, meetings, employment as required
• Maintain the lobby area and bulletin boards
• Successfully participate in TSA Spokane’s Employee Development training
• Assist with Seasonal/Special events as assigned
• Other duties as assigned

PHYSICAL REQUIREMENTS:   

• Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
• Operate telephone
• Operate a desktop or laptop computer
• Lift up to 30 pounds regularly and 50 pounds occasionally
• Access and produce information from a computer
• Understand written information
• Sweep, clean, shovel snow, operate snow blower; perform janitorial tasks as needed

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position.  The Salvation Army will attempt to satisfy requests if the accommodation needed is a reasonable and no undue hardship would result.

A generous benefits package is included with full-time positions:  paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance:  Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area.  Voluntary +1 and +family coverage at additional cost.  Delta Dental DHMO and DPPO dental insurance are offered. 

Life and Voluntary Options.  An employer-paid life insurance policy covers employees.  Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans:  Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave:  The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave:  12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time. 

Paid Vacation:

• Two weeks annually, accruing from day one, for non-exempt positions.
• Four weeks annually, accruing from day one, for exempt positions.
• Accrued vacation is eligible for use after six months’ service time.

Paid Holidays:  13 designated holidays + 1 floating holiday per year

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required.  The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.

Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.