Job Description
MMDD and LAST FIVE OF SSN needed for all UHG submittals
Title: Product Manager / Owner (healthcare, AEM, Scrum)
Position: Contract
Description:
- The Product Managers for the UnitedHealthcare Strategic Platform (USP) Broker and Employer Portal act as leaders within UHC Operations Transformation Delivery to further the development of the recently launched strategic broker and employer website experience.
- This team collaborates to create and execute on the product vision. Responsibilities include serving as a Product Manager/Owner across multiple scrum teams, writing features, directing the creation of user stories, and following the development process through user story acceptance.
Team make-up:
- The team that reports to me will be 4 Product Manager/Owner FTES working on this portal.
- This position is a 5th position as a contractor. Everyone on my team works from home. I am located in Bloomington, MN.
- We currently support 3 scrum teams with 14 DEV and 8 QE.
Primary Responsibilities:
Own, prioritize, and maintain the Product Backlog, including features, user stories and acceptance criteria
Serve as the 'voice of the customer' with delivery teams, representing/reinforcing the customer's perspective throughout the product realization cycle
Collaborate with a cross-functional team of designers, business analysts, developers, testers and others to develop and execute against Product Roadmaps and Release Plans
Actively manage relationships and requirements of internal and externals stakeholders
Continuously and transparently communicate with internal stakeholders the prioritization of the Product Backlog and the status of development efforts
Work with Scrum Masters to help direct, motivate, and guide the delivery teams
Act as the subject-matter expert for assigned products
Collaborate with User Experience partners in usability testing and the development of the user design
Serve as a key resource on identifying and helping resolve complex and / or critical issues
Provide direction and support to development and quality assurance teams
Promote and drive an Agile development approach throughout the work and teams
Manage, prioritize, and assess the impact of defects and issues, including providing key input on the decisions to fix or defer
Work with Business and System Analysts and other team members, to ensure the product functionality is appropriately documented
Collaborate with stakeholders to manage site content, ensuring it continues to evolve
Understand industry and marketplace to inform future capabilities
Partner with the Product Owner team to create a market leading broker and employer website user experience
Other duties as assigned
Required Qualifications:
Bachelor's degree and 3+ years in Product Management (or related positions), or in lieu of degree, 5+ years in Product Management (or related positions)
Experience acting as a Product Manager/Owner for Scrum teams: Writing features and user stories, and following the development process through user story acceptance
Passion for customers and a demonstrated focus on customer experience
Demonstrated ability to meet commitments, build consensus, negotiate resolutions, and garner support from other teams
Negotiation skills; able to list, communicate and collaborate effectively with various stakeholders
Flexibility combined with the ability to multi-task; comfort working in a fast-paced environment
Ability to work with the team and stakeholders to continuously improve the quality and understanding of the product backlog
Understand the basic fundamentals of software development processes and procedures
Intermediate+ Power Point skills
Preferred Qualifications:
3+ years Project Management experience in healthcare industry
2+ years of experience participating in the development of portals
Experience utilizing Adobe Experience Manager (AEM)
Required Skills : Scrum Master,Product Management
Basic Qualification :
Additional Skills : Brand/Product Manager,Project Manager