Product Manager Ii (Digital)

Position Title: Product Manager II ( P4)

Company Summary 

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B. 

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology. 

Role:

As an industry-leading communication infrastructure provider across the U.S., Crown Castle is at the center of bringing information to and enabling innovation for the people and businesses that need them. The Data and Digital team provides innovative microservice and event-based solutions, utilizing open-source technologies in the cloud, to deliver critical data, geo-spatial, and logistic capabilities to our customers.

As a Product Manager (II) you will serve as the Product Manager to support critical business processes and drive tangible value to the organization. The Product Manager (II) will be a subject matter expert and “go-to” for one or more products. You will develop and drive a compelling product visions for your product(s).

Responsibilities

• Lead a cross functional team, including engineering, and other business teams, through the product development lifecycle to achieve business goals
• Build and leverage deep business domain expertise, product, and technical knowledge to translate business problems into strategic product roadmaps, requirements, and insights, including long-term vision, for end-to-end solution delivery
• Build business cases using competitive and business analysis, market, and customer research
• Identify problems and gaps, facilitate decision making, propose and manage the delivery of high-quality solutions
• Drive prioritization activities including management of trade-offs between cost, schedule, and customer benefit
• Develop and present frameworks to support product vision and strategies
• Engage with stakeholders to drive improvement in key business metrics and provide customer-friendly product experiences
• Engage with stakeholders to understand our most pressing business opportunities and priorities and work with them to produce a strategy, product roadmap and execution plan for digital innovation
• Develop and implement product plans and manage communication and engagement with key stakeholders throughout the product lifecycle
• Effectively engage with technical teams to deliver features with minimal ambiguity and clear use cases/acceptance criteria; include/exclude the right set of user stories to deliver the most impact

Expectations 

• Design systems or solutions that span multiple technologies/domains
• Leads multiple complex products with significant impact across technologies
• Balance innovation with clear execution that drives tangible value to the organization.
• Demonstrate understanding of core technologies utilized in their product domain and fluency with pros and cons of technical alternatives
• Evangelize product management philosophies through data-driven decision making; be an agent of cultural change towards a data driven enterprise.
• Ability to develop and carry out targeted plans to influence decisions of key customer decision makers based on their unique concerns and interests
• Experience creating and using delivery metrics, predictability, and forecasting; communicates and draws conclusions from a forecast and metrics

Education/Certifications  

• BS in Engineering, Computer Science, or other related technical discipline or equivalent work experience required
• Agile certifications 

Experience/Minimum Requirements 

• 8+ years’ product management/development experience in at least one of the following domains: Finance, Supply Chain, Sales & Marketing, or Operations. Telecommunications/Wireless industry and products a plus
• 4+ years’ experience of going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution.
• Experience driving projects with cross-functional colleagues.
• Experience defining product vision.
• Excellent teamwork skills. Proven ability to influence cross-functional teams without formal authority.
• Familiarity with the Software Development Life Cycle (SDLC), preferably in an Agile environment

Working Conditions: This is a remote role with the expectation of on-site/in-person collaboration with teammates and stakeholders for moments that matter and may require up to 20% travel.

Additional Information: Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.

For New York City, Colorado, California and Washington residents - The hiring range offered for this position is $113,500 - $163,200 annually. In addition to salary, employees are eligible for an annual bonus of up to 20% of annual salary and restricted stock. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive 18 days of paid time off each year and 12 paid holidays throughout the calendar year. 

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