Print Estimating Csr - Packaging Dept

Description:

At Peczuh printing our employees are family, and our family is growing!

Are you an estimations expert with a flare for customer service? Do you enjoy creating, multitasking and look forward to every day looking a little different from the one before? Then Peczuh Printing wants you! Peczuh Printing (pronounced PZ printing) is looking for a CSR Coordinator to assist the Packaging crew. This includes but isn't limited to providing creating CAD and layout designs, creating estimates for customers, managing job progression and being the subject-matter expert on packaging projects.

What We Offer:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• PTO

If this description fits your personality and career goals, apply today to become part of the Peczuh team!

Peczuh Printing participates in the E-Verify employment verification program. Extension of offer does not guarantee employment. Employment is contingent upon successful drug/alcohol/background screening. Peczuh Printing Company is an equal opportunity employer.

Primary Duties and Responsibilities Are:

Estimating

• Estimate total costs for potential jobs from RFQ's, utilizing knowledge of labor and material costs, manufacturing methods and operating procedures, taking into account costs for raw materials and/or subcontracted work and labor

CAD Creation/Layout Design

• Assist CAD Designer with overflow work as needed
• Coordinate with sales team to create CAD samples for customers
• Create layout design from RFQ (request for quote) to exact customer specifications

Customer Service

• Present and discuss company products and services with current and potential customers
• Manage job progression throughout the production process
• Coordinate workflow with production staff to meet deadlines
• Support efforts of CSR's (customer sales representatives)
• Take ownership of job creation, instruction and process within the MIS system
• Coordinate with shipping to ensure deadlines are met
• Communicate with customers professionally and efficiently in all communication tools
• Engage in creative and effective problem-solving as needed to resolve customer and production issues
• Be the subject-matter expert and the go-to person for customers

This Position Requires:

• Basic knowledge of packaging processes
• Excellent written and verbal communication skills
• MS Office Suite proficiency
• Attention to detail – high level!
• Excellent organizational skills
• High school diploma or above

You'll Stand Out If You Have (Preferred Experience):

• Previous experience in Customer Service and/or Estimating
• Experience using an MIS system

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