Principal Project - Program Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities andyour life's best work.(sm)

TheProgram/Project Managerswork with executive and director level business leaders to understand the strategic objectives for major business change initiatives and define the tactical projects to realize these objectives. The Program/Project Manager leads the projects through building effective relationships with business leaders, project team and project stakeholders.In this role, you willbalance the demands of multiple projects or larger programs by taking ownership for delivering project objectives and deliverables. Drives project execution within established scope, schedule, and quality requirements. Leads project teams of cross-functional resources in matrixed environment by using Optum standard project management methodologies, processes, and procedures. The Program/Project Manager may have responsibility to lead, coach and mentor other PMO team members.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Identifies opportunities for improving the customer experience including opportunities for increased productivity, reduced costs and supporting the quadruple aims of high-quality, high-value services and outstanding patient and provider experience
• Partners with project sponsors and stakeholders to develop the Lean Business Case including definition of project objectives, scope, assumptions, and constraints to ensure projects are aligned with business goals and strategies
• Defines and validates acceptance criteria for the project to ensure the requester is satisfied upon project completion
• Forecasts resource needs based on the alignment of team member skills and project portfolio demands
• Leads the development of a comprehensive communication plan with team members, stakeholders and / or customers
• Proactively drives creative resolutions to project issues and risk mitigation strategies which are recommended to project sponsors and management
• Measures program performance using appropriate tools and techniques in order to monitor the progress of the project, identifies and quantifies variances, and performs required corrective actions; all with appropriate communication to related stakeholders
• Responsible for proactive oversight of the Change Management process needed to communicate and reset expectations due to unexpected variances to project scope, schedule, and cost baselines. Ensures project closure activities including gathering/sharing lessons learned and facilitating post-mortems
• Creates management reports and presentations (as required) to keep project sponsor and other leaders and stakeholders up to date on the schedule, budget and deliverable status
• Supports PMO management in refining project management practices and implementing them throughout the PMO

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's Degree (or higher) in Business Administration, Health Administration, Computer Science, MIS or related field OR 8+ years of project management experience
• 5+ years of experience managing projects implementing business change and the integration of cross-functional solutions
• 5+ years of experience working within a PMO and agile methodologies
• Intermediate level of proficiency withMicrosoft Office products, especially MS Project, Excel, Visio and PowerPoint

Preferred Qualifications:

• Advanced degree in related field
• Lean Six Sigma Black Belt Certification
• Certified Scrum Master Certification
• Healthcare or clinic operations experience preferred
• Experience working with project management software such as Aha, Plainview, Clarity

Soft Skills:

• Effective in creating a positive working environment within the project team that encourages collaboration and innovation
• Ability to lead others in the midst of ambiguity
• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders
• Possess strong Business Acumen with a seasoned understanding of the business drivers in multiple disciplines that influence project success
• Experienced in the techniques to work in a virtual/cross cultural environment
• Excellent time management skills. Able to work on multiple concurrent activities. Able to prioritize personal workload and team work load to optimize project delivery
• Self-directed and motivated with strong analytical skills, systematic and orderly planning abilities, and high attention to details
• Customer-focused attitude and ability to work proactively and efficiently with appropriate urgency

Careers with Optum.Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

For more information on our Internal Job Posting Policy,click here.

California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only:The salary range for California, Colorado, Connecticut, Nevada, Washington or New York City residents is $101,200 to $184,000.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #GREEN