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SalaryMadison Settlement Services is looking for a Post Closer for our Hanover, Pa office!
POSITION SUMMARY
The Post-Closer is mainly responsible for reviewing loan packages and submitting for funding approval, getting the loans properly on public record and insuring the transaction.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities:
- Assist lenders, clients and borrowers with questions and/or problems
- Monitor emails
- Review and accurately follow lender closing instructions
- Review/ post-close loan packages
- Obtain funding approval for loans
- Ship out packages via UPS or FedEx
- Prepare recordable documents for recording
- Get documents promptly on public record
- Insure the transaction (lender and owner)
- Assist with answering the phone for the Post-Closing Dept.
POSITION QUALIFICATIONS
Required Skills and Abilities:
Excellent customer service skills- Must be polite, courteous and attentive to all customers, vendors and co-workers
Effective and clear communication to co-workers, customers and outside vendors/clients
Detail oriented
Must be able to meet critical deadlines
Ability to focus and multi-task
Ability to resolve customer issues
Ability to manage tasks independently
Ability to learn quickly and adapt to change
Strong organizational skills
Education: High School diploma or equivalent required
Experience: No previous experience is necessary, but is preferred
Computer Skills: Proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software.
Certificates & Licenses: N/A
