Post Acute Care Services Program Manager

Who We Are
JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation.  The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network.  Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?
We're more than a hospital.  We're 7,200 of the most dedicated people you could ever meet.  Our goal is to make sure the people of our community get the care they need and deserve.  As community stewards, we abide by three Rules of the Road:

1.  Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2.  Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3.  Don't be a jerk. Everyone is treated with courtesy and respect.  Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication.  We look forward to meeting you!

For more information, visit www.jpshealthnet.org.
To view all job vacancies, visit www.jpshealthnet.org, www.jpshealthnet.org/careers, or www.teamacclaim.org. 

Job Title:

Post Acute Care Services Program Manager

Requisition Number:

27703

Employment Type:

Full Time

Division:

CLINICAL INTEGRATION

Compensation Type:

Salaried

Job Category:

Business / Professional

Hours Worked:

8:00am - 5:00pm

Location:

South Campus Health Center

Shift Worked:

Day

Job Description:

Job Summary: The Program Manager of Transitional and Post-Acute Care Services (T-PAC) plays a vital role in achieving positive patient outcomes in the market including but not limited to: improving the length of stay (LOS), increasing the efficiency of PAC provider's delivery of care, increasing discharges to preferred PAC Providers, monitoring of readmission trends, tracking quality of care measures across all preferred PAC Providers, and educating hospital and PAC leaders on strategies to improve performance. The Program Manager works closely with a variety of stakeholders, coordinating the activities of T-PAC across the enterprise. This position is responsible for advancing strategies to optimize the transition of patients across the continuum of care; working with post-acute facilities and services to develop partnerships, collaborate on clinical processes, establish, and evaluate metrics.

Essential Job Functions & Accountabilities:

1. Assists leaders in communicating and aligning work priorities with the organizational vision, mission, values, and service standards.


2. Establishes, meets and continuously monitors the goals and objectives while maintaining alignment with the strategic goals and objectives for JPS Health Network.


3. Responsible for developing a network of preferred transitional post-acute care (T-PAC) providers for the enterprise.


4. Collaborates with post-acute clinical staff and leadership to ensure attainment and alignment of resources (contracts, EMR access, onsite access, etc.) and post-acute providers.


5. Responsible for maintaining positive relationships with PAC providers and hospital staff to support the patient-centric model in a highly collaborative PAC network.


6. Provides regular onsite reviews of PAC provider operations to ensure quality patient care and staff support and communicates results to hospital and PAC leadership.


7. Executes department goals by leading initiatives, meeting deadlines, and coordinating resources between hospitals and preferred PAC providers to ensure efficient and effective operations.


8. Gathers and monitors relevant data regarding the PAC provider community and the changing dynamics within the market.


9. Monitors reporting database of PAC provider metrics (e.g. readmission rates, ALOS, publicly reported quality metrics, patient experience, etc.).


10. Identifies challenging situations early and ensures appropriate action is taken to mitigate escalation, works to resolve PAC provider complaints, and leads PAC network issue resolution.


11. Educates hospital and PAC leaders on strategies to improve performance.


12. Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.


13. Must be able to complete all job duties and functions of the role with or without assistive/adaptive devices, and/or reasonable accommodations.


14. Work environments may differ based on job functions and location. Work is subject to schedule changes and/or variable work hours.

Qualifications:

Required Qualifications:
• Bachelor's Degree in therapy, nursing, social work, business, or other healthcare management-related field required
• 5 years of relevant experience in a healthcare setting.

Preferred Qualifications:
• Master's degree in Health Services Administration, Business Administration, Nursing or a related field of study from an accredited college or university.
• Leadership experience in post-acute services.
• Experience in a complex health system.
• Current RN licensure by the Board of Nurse Examiners for the State of Texas or proof of reciprocity of licensure between the State of Texas and another state.
• Licensed Master Social Work (LMSW) through the Texas State Board of Social Work Examiners.
• Current licensure by Texas Board of Physical and Occupational Therapy Examiners.

Location Address: 
2500 Circle Drive
Fort Worth, Texas, 76119
United States