Play Area Attendant

Organizational Overview:

The Cincinnati Center City Development Corporation (3CDC) is a 501(c)(3), tax-exempt, private, non-profit corporation. The organization's mission and strategic focus is to strengthen the core assets of downtown by revitalizing and connecting the Central Business District and Over-the-Rhine (OTR). 3CDC works in close collaboration with the Cincinnati corporate community and City of Cincinnati to carry out its mission. With an annual operating budget of $20 million, the organization has a team of approximately 170 full-time staff and 180 part-time staff engaged in real estate development, real estate management, civic space management and programming and business district management.

• Real Estate Development - To date, 3CDC has played a direct role in nearly $1.7 billion in development projects in downtown Cincinnati and the adjacent neighborhood of Over-the-Rhine. In completing over 100 development projects, 3CDC has reimagined key civic spaces, added market-rate and affordable housing to the urban core and created density through mixed-use residential and office projects that support local small businesses.
• Real Estate Management - 3CDC leases and manages over 660,000 square feet of commercial space and over 5,100 parking spaces with annual operating revenues exceeding $32 million.
• Civic Space Management and Programming - 3CDC manages and programs six civic spaces - Fountain Square, Washington Park, Ziegler Park, Memorial Hall, Court Street Plaza and Imagination Alley. 3CDC hosts nearly 1,600 free family-friendly events each year at these spaces.
• Business District Management - The organization manages two special improvement districts - the Downtown Cincinnati Improvement District and Over-the-Rhine South Special Improvement District - providing clean and safe services, homeless outreach, beatification efforts and marketing support to both districts.

Job Summary:

The Play Area Attendant (PAA) is responsible for providing excellent customer service to all park patrons and partners. This position will assist the Events and Operations teams, as well as other seasonal staff in site cleanliness and safety at Washington Park and Ziegler Park in accordance with established policies and procedures. PAA's provide on-site support for 3CDC children's programming; including activities such as reading to visitors, engaging groups of childrens with games, as well as utilizing on-site tools to foster a creative and safe space for all patrons. PAA's are integral to our success at supplying a quality experience to each and every visitor to Washington and Ziegler Park. (This is an hourly seasonal position with the possibility of permanent employment).

Tasks:

• Greet all park patrons, make eye contact and engage visitors to the space and/or events with a friendly greeting.

• Engage park patrons if their behavior conflicts with a posted rule or regulation.
• Ensure play equipment and/or other park facilities are in good working condition for every guest.
• Report all incidents, concerns and/or repairs to the appropriate supervisor.
• Foster positive social interactions with and amongst playground patrons.
• Promote healthy activities and engagement with children.
• Maintain the cleanliness of the playground throughout the shift.
• Other duties as assigned.

This job description is not intended to be all inclusive. The employee will also perform other reasonably related business duties as assigned by their immediate supervisor and other management as required.

Qualifications:

• Early childhood education preferred.
• Personable, positive and enthusiastic attitude with capability to deal effectively with people (both internal and external).
• Be able to work holidays, evenings and weekends.
• Must able to pass background check.

Licenses, Credentials, Certifications:

• n/a

Skills or specialized knowledge :

• Excellent customer service skills.
• Excellent oral and written communication skills.
• Ability to work with minimum supervision and work as part of a team.
• Ability to have positive communication with children and chaperones.
• Ability to make good decisions quickly in stressful situations.
• Sense of initiative with desire to become truly involved in the operations of the Parks.
• Must be able to maintain the highest degree of confidentiality.

Physical and Mental Demands:

• Able to spend at least 8 hours standing in the elements.
• Additional mental requirements: compare, decide direct, problem solve, analyze, instruct, and interpret.

Disclaimer:

This job description does not constitute a written or implied contract of employment. It is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change the job duties and responsibilities as the need arises.