People Operations Manager

People Operations Manager

The Tech Interactive
San Jose, CA

Who We Are

Since opening in 1998, The Tech Interactive has been an integral part of the San Francisco Bay area and is proud to serve families and young people through hands-on activities, experimental labs, and design challenge experiences. 

Here at The Tech our mission is to inspire the innovator in everyone! We are a team of diverse individuals committed to creating learning experiences that empower young folks to innovate with creativity, curiosity, and compassion. We believe that technology is leading and transforming lives all over the world and we want to help develop the next generation of problem-solvers.

If you join our team, we know you will have a fulfilling and rewarding role focused on giving back to our community, especially those that have been historically marginalized and underserved. 

Your Impact:

The People Operations Manager will be primarily responsible for employee relations, general compliance with labor laws, and coaching managers on organizational policies. This position will lead people projects like implementing new HR databases and overseeing the administration of outsourced processes like payroll and benefits. They will also assist and help support The Tech’s IDEA commitments. This is a full-time, exempt position reporting to the Head of People, Culture, and Belonging and will also manage junior People Team members. 

What You’ll Do:

• Develop and monitor overall people operations strategies and procedures across the organization (onboarding, job descriptions, engagement events, survey, and performance reviews). 
• Manage all employee relations by addressing concerns and grievances, including conducting investigations.
• Partner with the Head of People, Culture, and Belonging to write and implement new organizational policies that are transparent and fair. Own communications and enforcement of people operations policies.
• Manage our benefits and other operational vendor relationships (retirement plan, unemployment, FSA).
• Review and update employment agreements and assist with other alternative work arrangements. 
• Manage the People Operations department budget.
• Help track HR and people metrics.
• Advise and coach managers on policies and procedures, such as progressive discipline and legal compliance.
• Coordinate employee training and development initiatives to support new people operations systems and processes.
• Ensure our various human resource management systems and policies are legally compliant. 
• Complete additional related tasks or duties as assigned by the supervisor/manager.

Key Qualifications:

• Experience as a People Operations Manager or similar HR-management position.
• Experience and knowledge of HR systems and databases (ATSs, HRISs).
• Working knowledge of HR compliance requirements and labor laws.
• In-depth knowledge of best practices around employee relations and how to build and manage interpersonal relationships throughout the organization.
• Experience tracking and analyzing HR data.

Working Conditions and Schedule

• This is an onsite position with the possibility of flexibility for working some days at an alternative work location. Flexibility will vary depending on the needs of the job.

Salary Range: $95,000 - $105,000

Inclusion, Diversity, Equity, and Accessibility (IDEA) at The Tech

Our success is dependent on building teams that include people from different backgrounds and experiences who challenge each other’s assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including but not limited to those from historically marginalized groups — women, people with disabilities, people of color, people who are lesbian, gay, bisexual, transgender, and/or nonconforming, veterans, and people from different socioeconomic backgrounds.

The Tech will provide an equal opportunity in recruitment and employment to all individuals and will not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable law. Any applicant with a disability may contact The Tech Interactive to arrange for accommodations. Please contact the Tech at careers@thetech.org or call (408) 795 -6168.

Note that The Tech requires candidates to complete a background check prior to hire and to comply with its current COVID vaccination requirements. This includes the initial series and first booster when eligible. The Tech follows all regulations regarding this policy and will evaluate all medical or religious accommodation requests.