Pc Support Intern

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.

The Graco Summer 2023 Intern Program is designed for students who seek a culture of innovation, quality, and A+ customer service. As a Graco intern, you will have the opportunity to grow knowledge of the industry, develop solutions to real business challenges, and make important connections for the future. During the internship, you will work on projects that align with the needs of the business that allow you to have a hand in key company initiatives. Throughout the summer you will be invited to attend educational and social events and will complete a final presentation on your internship experience.

Job Purpose

The PC Support Intern will work alongside the IT department to ensure that connectivity to Graco business systems is provided through installation and support of network hardware and/or personal computers. This position provides experience working with many internal customers of Graco, including all Salesforce nationwide, as well as assists in the implementation and provides ongoing support for IT business solutions.

Essential Duties

• Provide end users with timely support and assistance relative to Graco computing systems.
• Schedule, perform and/or coordinate all computer equipment changes. This also involves direction for installation of appropriate cabling and computer equipment.
• Troubleshoot PC/Laptop issues
• Install and maintain reliable network connections according to the network plan and design provided by Tech Support.
• Serves as a communication link between Information Systems and the user community for installations, moves and changes of computing equipment when required.
• Participate in conversions/special project activities coordinated through the Operations, Technical Support and PC Support departments.

Requirements

Essential

• Currently pursuing a 2-year or 4-year degree in Computer Science, PC Support, or equivalent.
• Minimum GPA of 3.0
• Windows/Microsoft Office Suite and PC hardware experience.
• Understanding of WAN/LAN and Active Directory.
• Demonstrated analytical, problem solving, and conceptual skills.
• Good verbal and written communication skills, strong customer service orientation.

Desirable

• Microsoft Word and Excel spreadsheet proficiency.

Power to Be
At Graco, the Power to Be means providing the support, resources and freedom to pave your own way. Bring your unique attributes to the table, along with a commitment to being your best self, and you can be a part of a culture that rewards effort, celebrates uniqueness, and gives you the tools you need to succeed and become your best, fullest self along the way. Our culture empowers employees to chart their own career path. Our managers provide support and opportunities while offering freedom for employees to find their own Power to Be. Whether you decide to move up within the same department or expand to another cross-functional group, you will gain the well-rounded experience to succeed on your own terms.

Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019 & 2021. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.

Proven Quality. Leading Technology. Launch your career with Graco!