Job Description
HR Butler is a streamlined, consolidated operation that is a forerunner in Consumer-driven Health Plans and Employee Benefits. We offer a wide scope of Human Resource, Benefits, Payroll, and Time & Attendance products and services to our clients. HR Butler consists of industry trained professionals able to provide valuable guidance and service in these fields. Our people drive our success.
The Payroll Specialist is accountable and responsible for all aspects of quality service for clients. The specialist contacts and assists clients in the process of obtaining information for payroll production and tax related issues; verifies totals; responds to/resolves client questions and problems; and delivers exemplary customer service.
Essential Duties and Responsibilities
- Maintains a base of payroll clients relevant to size and complexity on all products.
- Contacts clients daily to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions.
- Accurately keys all payroll related data necessary to process and meet deadlines.
- Maintains a high rate of client retention through quality service.
- Maintains client files.
- Researches and resolves client/system problems.
- Establishes and maintains a positive working relationship with clients, agencies, and coworkers to sustain an excellent service image.
- Performs other work-related duties as assigned.
Minimum Qualifications (Knowledge, Skills, Abilities):
- Associate's degree (A.A) or equivalent from two-year college or technical school or three or more years of office-related experience and/or training; or equivalent combination of education and experience. College degree is preferred.
- Proven facility in MS Office, data entry and office equipment (i.e. telephone, calculator, PC)
- History of success in customer service and problem resolution.
- Strong written, oral, and presentation communication skills.
- Excellent organizational, planning, and prioritization skills.
- Ability and motivation to build and maintain strong intercompany and client relationships.
- All job offers are contingent on successful completion of a background check.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Note:
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
Job Type: Full-time