Address
Form of workOur Core Values Include
Collaboration: working together is critical to achieving organizational goals.
Innovation: growth happens when we can absorb and implement new ideas that provide unique solutions and superior customer service.
Performance: we believe in providing our employees with the tools and support they need to grow, succeed, and make an impact.
Social Responsibility: we place charity and volunteer work at the core of our organization.
Trust: we build and maintain trust with our employees and clients by embodying integrity, transparency, and 'doing the right thing.'
Company Value Statements
In the performance of their respective tasks and duties, all employees are expected to demonstrate the following:
- Acting with the highest level of honesty, trust, character and transparency.
- Making a unified effort to achieve the goals of the organization; embracing accountability for exceptional performance every day.
- Commitment to excellence in reaching our full potential as individuals and as an organization, surpassing the ordinary and the expectations of our stakeholders.
- Approaching every challenge with creative energy, discovering unique solutions to maximize success; focus on creating and delivering compelling customer value.
- Belief in the power of a diverse workforce and in creating a positive impact on both the environment and our community.
Summary/Objective
Compile, maintain, and process employee/client payroll/information in a timely and accurate fashion. Coordinate with other departments to ensure customer expectations are exceeded.
Essential Function
- Process payroll by keying hours, entering new hire/re-hired employees, deductions, and other wage-based items into the payroll system. Meet client payroll deadlines by authorizing and creating automated payrolls as well as paper check payrolls.
- Maintain up-to-date electronic employee files. Help the payroll department with checking and scanning of new hires, employee maintenance and terminations.
- Troubleshoot client-reported payrolls identifying errors and issues that will have a negative impact on issued payrolls as well as federal, state, and local tax payments. Assist clients with basic guidance in payroll management including Wage & Hour issues.
- Communicate payroll invoice totals to clients to ensure funding and maintain a high rate of client retention through quality customer service.
- Build and maintain working relationships with clients through excellent customer service. Escalate customer issues to the payroll manager.
- Assist clients with websites and set up any necessary reports. Help clients with web payroll setup, reporting, and payroll processing. Identify when custom reports are needed and assist in their setup.
Required Education and Experience
- At least three years of administrative and/or accounting experience.
- Proven ability to communicate effectively, verbally and in writing, and to establish a good, cooperative relationship with clients.
Preferred Education and Experience
- Associate's degree preferred. Experience with payroll software is preferred.
- Ability to communicate effectively, verbally and in writing, and to establish a good, cooperative relationship with clients.
The preceding position description has been designed to indicate the general nature of the work performed; the level of knowledge and skills typically required; and the usual working conditions of this position. It is not designed to contain or be interpreted as a comprehensive, complete, or exclusive list of the duties of the position. Additional and different duties may be assigned from time to time. We are an E-Verify company.
