Date Posted
Category
Salary
Job type
Work model
Level
Location
Company

Super Care, Inc.See more

addressAddressCarson, CA
type Form of workFull-Time
CategoryInformation Technology

Job description

Essential Duties:

Under the general supervision of the ROM, The Patient Service Technician is responsible for the delivery, set-up, patient education, and pick-up of DME Equipment. Patient Service Technician are responsible for keeping organized with delivery/pickup tickets along with updated Delivery Track on unsuccessful & successful deliveries made.

Responsibilities: Employees to initial as completed
  • Reports to work daily and is ready to work at the scheduled start time
  • Must wear all safety equipment (i.e. back support and steel toed shoes)
  • Works On-Call assignment as needed or scheduled coinciding with the Saturday schedule
  • Responsible for providing CPAP, Pulse Ox, Mask Fitting and any other oxygen/DME equipment under supervision of Respiratory Therapist
  • Completes initial Respironics/ResMed training program which includes annual competency assessment
  • Provides patient education as part of the patient care activity according to the patient need
  • Delivers respiratory, medical equipment and supplies to patients or clients
  • Maintains current and update knowledge of respiratory and home care equipment
  • Performs equipment set ups in a timely and professional manner
  • Presents SuperCare through professional personal appearance and patient care activities
  • Completes delivery and pick-up paperwork promptly and accurately, ensuring all serial numbers are listed and all paperwork is scanned into system
  • Assists, when necessary, the pulling of equipment and supplies from the warehouse as ordered on patient delivery tickets
  • Loads equipment, oxygen systems, and related supplies on to a delivery vehicle
  • Must be familiar with all applicable laws and regulations as they pertain to setting up Respiratory Equipment
  • Manages all orders on route sheet and Delivery Track, delivers via company vehicle; equipment to meet ETA given
  • Communicates back with dispatch and or patient if ETA cannot be met
  • Adds necessary notes into Delivery Track on type of delivery
  • Works with patient to solve a variety of problems, thereby acting as a company field representative (i.e. reverse demonstration process)
  • Able to identify and label contaminated equipment that is picked up to be brought back to location
    • Contaminated (bloodborne pathogen exposed): equipment that has any bodily fluids or has been in an insect/rodent infested environment
  • Adhere to SuperCare Health's company policy/procedure on picking up contaminated labeled equipment
  • Bag equipment in bag
  • Transfer equipment back to location
  • Unload and place equipment in "Dirty" (quarantine) designated area
  • Responsible for attempting to successfully pick up rental equipment, as directed, follows policies pertaining to all equipment being returned
  • Responsible for unloading of company vehicle, ensure all returned/picked up equipment is placed in proper designated area with pick up order attached
  • Must complete a physical inspection of vehicles and document daily
  • Promotes teamwork among team members which includes but is not limited to assisting other locations as needed
  • Performs warehouse and office maintenance tasks as required
  • Performs any other duties that may be requested by Supervisor or Management
  • Understand and adheres to all of SuperCare Health company policies
  • To remain knowledgeable to date on all products
  • Maintain a professional, safe, and clean work environment and vehicle

Qualifications:
  • Must be 21 years of age
  • Valid driver's license with a good driving record
  • DOT certification (optional)

Education and or Experience:
  • Graduate from Accredited High School or college
  • Team player-ability
  • Reliable and Responsible
  • Detailed oriented
  • Strong organizational skills
Refer code: 3522592. Super Care, Inc. - The previous day - 2023-10-15 20:10

Super Care, Inc.

Carson, CA

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