Address
Form of work• Greet patients and provide instructions to all visitors in a polite and professional manner
• Perform clerical tasks and adhere to established policies and procedures
• Determine and collect each patient's financial responsibility
• Analyze health insurance benefits, verify insurance eligibility, and relay relevant information regarding payment policies and billing/collection processes
• Assist the practice manager and other staff as required
• Provide overall support for Physicians and office operations
• Understand and enforce standard healthcare regulatory requirements
• Collect and maintain all patient and business documents while maintaining confidentiality
• Perform office procedures including all general administrative duties
• Document Electronic Medical Record (EMR) all medical interventions
• Assure HIPAA and OSHA compliance
• Responsible for traveling to any WellStreet location to support the staff
EDUCATIONAL REQUIREMENT & QUALIFICATIONS:
• High school diploma or equivalent preferred
• One-year experience in a medical office or emergency room setting but not required.
• Ability to work nights, weekends, and holidays.
• Experience with insurance eligibility and co-pay determination preferred but not required
PHYSICAL REQUIREMENTS:
• Required to work 12 hours shifts, weekends and holidays
• Required to sit, walk, reach with hands and arms throughout workday
• Finger dexterity and hand coordination required
• Occasionally required to lift moderate weight (20-40 pounds)
• Specific vision abilities required including close vision, distance vision, and ability to adjust or focus
