JOB SUMMARYAt Houston Methodist, the Patient Care Assistant (PCA) Specialist position, under the direction of a Registered Nurse, functions as an expert and demonstrates highly competent knowledge necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned patient populations, for providing high quality support of patient care and services. This position exercises sound judgement and executes proficient clinical skills necessary for assisting with patient-care procedures. The PCA Specialist position performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices Patient and Family Centered Care. Other duties for this position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to PCAs, training and orienting others.
Houston Methodist StandardPATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
- Focuses on patient/customer safety
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
- Intentionally rounds with patients/customers to ensure their needs are being met
- Involves patients (customers) in shift/handoff reports byenabling their participation in their plan of care as applicable to the given job
PRIMARY JOB RESPONSIBILITIESJob responsibilities labeled EF capture those duties that are essential functions of the job.PEOPLE - 25%
EDUCATION REQUIREMENTS
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
- Three years acute care hospital or post-acute care experience or two years Emergency Medical Technician - Paramedic experience or Graduate Nurse (GN) who will be retaking the NCLEX for RN licensure
CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
- American Heart Association Basic Life Support (BLS)
- For Skilled Nursing Facility(SNF)/Rehab departments only - Certified Nursing Assistant (CNA)
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
- Performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity.
- Demonstrates independence and exercises judgment in interactions with physicians, interprofessional care team, patients and their families
- Displays strong time management skills
- Adapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem solving
- Demonstrates ability to access information both in the department and within the hospital system to support the department and interprofessional health care team as appropriate
- Possesses competent computer knowledge. Operates multiple computer systems including electronic health records, i.e., Epic, and Microsoft Office (Word, PowerPoint, & Excel) to maintain patient information
SUPPLEMENTAL REQUIREMENTS
Work AttireYes/NoUniform NoScrubsYesBusiness professionalNoOther (dept approved) YesOn-Call* No (for Non-Exempt or Exempt jobs)*Note that employees may be required to be on-call during emergencies (i.e. Disaster, Severe Weather Event, etc.) regardless of selection above. Travel** May require travel within No Houston Metropolitan area May require travel outside No of Houston Metropolitan area **Travel specifications may vary by department. Please note any other special considerations to this job: __________________________Company ProfileHouston Methodist Clear Lake Hospital brings the expertise and compassionate care of Houston Methodist Hospital in The Texas Medical Center - a national Honor Roll hospital - to Bay Area communities. The hospital provides a broad spectrum of adult medical and surgical care, is an accredited chest pain center, and is also acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers many inpatient and outpatient services including 3-D mammography and other state-of-the-art imaging, labor and delivery with a level II neonatal ICU, Cancer Center of Excellence, advanced laparoscopic surgery, comprehensive orthopedics and sports medicine, neurology, urology and otolaryngology. Also, Houston Methodist Clear Lake Hospital is honored to be the only hospital in the bay area to have a Grade A rating from Leapfrog Hospital Safety Grading.
Employment Type: OTHER