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SalaryAdventist Health and Rideout has served the Yuba-Sutter region with exceptional healthcare since 1907. Since joining Adventist Health in 2018, the nonprofit hospital has continued to grow its services and improve quality and patient experience, all part of our vision of transforming the health of our community. The award-winning hospital is a 221-bed acute care facility that includes an expanded Level III emergency department, a Level III trauma center and STEMI-receiving center and provides the following care services: cancer care, heart and vascular, stroke, inpatient and outpatient surgery, orthopedics and labor and delivery, including a NICU unit. Outpatient services include over a dozen specialties and we offer senior living services. Adventist Health and Rideout serves the community with 365 physicians, 2,745 associates and contractors, including 849 nurses.
Job Summary:
Schedules patients for facility services based on the physician order received, including ancillary, surgical and medical testing/procedures/admissions in Scheduling Books. Applies developing/basic working knowledge and experience to the job. Works on routine assignments within defined parameters, established guidelines and precedents.
Job Requirements:
Education and Work Experience:
- High School Education/GED or equivalent: Preferred
- Associate’s/Technical degree in business or equivalent combination of education/related experience: Preferred
Essential Functions:
- Takes telephone requests for authorizations. Prepares referral requests. Obtains authorizations and collects patient data.
- Maintains responsibility for obtaining pre-defined data, completing scheduling process in computer system, scheduling conflict resolution and cancelling/revising based on patient/provider/or facility request. Provides patients with necessary instructions regarding preparation, timing and location of exams per facility guidelines.
- Maintains electronic health record (EHR) referral documentation reflecting actions on specific referrals, including adding incoming referrals that were not generated from the electronic health record (EHR). Tracks referral patient compliance and communicates with referring provider, as necessary, regarding patients refusing service or not showing up to a referral appointment.
- Selects correct patient and correct service/exam. Ensures orders and required authorizations are in place. Collects clinical data under facility direction to ensure test is appropriate.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
