Pathway Retention Leader & FYE Developer

Job Summary

Under the general direction of the Title V Project Director and the Vice President for Instruction, the Pathway Retention Leader & First Year Experience (FYE) Developer will lead institutional change in students ‘onboarding experience, student services, and instruction through implementation of a compressive First Year Experience including the development of the Pathway Major Advising Model.

Essential Functions

• Lead the development, planning, coordination, and assessment of the First-year Experience (FYE) programs for the following pathways; Arts and Humanities, STEM, and Public Services, Business & Industry;
• Lead the development, implementation, and assessment of the Pathway Major Advising Model;
• Supervise the newly renovated Student Success Center’s resources;
• Assist in the development and implementation of communication plans through Ellucian CRM Advise;
• Develop and evaluate new and continuing retention programs and services in collaboration with student services and academics;
• Create, evaluate, distribute, and maintains data pertinent to student retention and completion;
• Lead the evaluation of advising strategies, structures, and methods based on current trends, data, and research to enhance student retention and completion, working in coordination with the Director of Advising & Counseling;
• Create tracking mechanism for first-time in college students’ academic progression, retention, and attrition rates, and develop programs and initiatives to support student success and retention;
• Collaborate with IT and the Faculty Pedagogical Leader to assist in the customization, implementation, and faculty/staff training of new technology applications or platforms (e.g., CRM Advise, Comevo, webpage design, data analytic tools, etc.);
• Collaborate with the project Director and the Pathway Retention Leader to develop and execute pathway-specific transfer agreements and maps with our university partners;
• Create and build relationships across campus to lead various Title V activities;
• Assist with developing and evaluating appropriate goals and objectives in the college's long-range enrollment management and retention plan;
• Assist project Director with project evaluation and reporting.
• Performs other duties as assigned.

Minimum Education, Skills, and Abilities

• Master’s degree in student services, education, counseling, social work, or a closely related field;
• Five years of experience working with student academic preparedness, admissions, student advisement, student support services, and retention, or related experience;
• Expertise in student retention strategies and first-year experience programming;
• Ability to work effectively within an ethnically, culturally, and socially diverse student population;
• Excellent interpersonal, oral, and written skills to effectively communicate with students, staff, faculty, external partners, and the general public in a courteous manner;
• Demonstrated knowledge and skills in the use of integrated software systems and Microsoft Office applications;
• Demonstrated skills in establishing and maintaining effective working relationships with students, staff, faculty, external partner, and the public;
• Demonstrated skills in facilitating and modeling a quality customer service orientation;
• Demonstrated excellent written and verbal communication skills;
• Demonstrated strong interpersonal skills;
• Ability to think “outside the box” and to lead and manage change, as well as the recruiting and admissions processes of the College.

Preferred Education, Skills and Abilities

• Ability to speak Spanish;
• Knowledge and skills related to student development/services programs are strongly preferred.

How to Apply (each of these four items must be completed)

1. Complete and submit the Galveston College Application (Word doc below)
2. Submit a resume
3. Submit a cover letter
4. Submit unofficial transcripts

*Please note, applicants must be Texas residents or willing to relocate. Galveston College is not registered for employment outside of the state of Texas.*