Part-Time
HR Generalist - Scheduler - Client Service Representative
Interim HealthCare of Gilbert
Serving Gilbert, Chandler, Mesa and the Greater Valley area
Experience a culture that values CSRs for the vital role they play. At Interim HealthCare of Gilbert, you’ll be part of an organization that cares for its employees as much as the clients and patients they serve.
Since 1966, Interim HealthCare has been an employer of choice to CSRs seeking a fulfilling career where management supports them for the meaningful work they do. Our leadership team is comprised of more than 65 percent nurses and medical professionals, so we understand what it takes to deliver exceptional care and stand ready to support you. If that’s the kind of company you thrive in, you are made for this!
Our Client Service Representatives enjoy some excellent benefits:
- Make a positive impact in the lives of others through the work you do
- Family-oriented culture that promotes work-life balance
- Online training, growth and ability to earn CEUs
- Tuition discounts through Rasmussen University
- PTO, 401k Match and more.
As a Client Service Representative, here’s a big-picture view of what you’ll do:
- Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
- Schedule staff and improve the process of client/patient scheduling for home care services
- Document job orders, receive referrals and assist with staffing orders
- Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions
- Verify client insurance and assist with office functions such as marketing, payroll and collections
A few must-haves for Client Service Representatives:
- Experience with Axxess Home Care or similar
- Experience with a CRM such as HubSpot or SalesForce
- Experience with scheduling 20+ employee and patients a week
- Experience running weekly employee orientations
- Understand requirements and be comfortable working at home and at the office.
- Not required, but this position may offer Full-Time in July.
- Associate’s degree or equivalent years of training and work experience
- Minimum of 1 years of experience in healthcare or a related industry
- Understanding of state and federal home care standards and regulations
- Excellent oral and written communication skills with clinical and non-clinical staff
- Strong organizational skills, attention to detail and computer software proficiency
Additional Details
The schedule, which could be flexible for the right candidate are Part Time as indicated:
Monday to Friday 8:00am to 12:00. Expect to work from home two days and in the office three days.
- Responsibilities include:
- Entering patient and employee data in Axxess
- Using Axxess to enter schedules and verify schedules
- Run in office orientation once a week and update the PPT as needed.
- Use Hireology to recruit, screen and interview applicants.
- Enter and update data in Hubspot
- Create and update written policies
- Verify and enter data into Quickbooks
- Employee onboarding using Interim's LMS, e-Verify and associated payroll processes.
If you interested, please submit an application and resume but also respond with some details on your experience with the mentioned or similar software.
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Why Work for Interim HealthCare?*
Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.
Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Job Type: Part-time