Address
Form of work
SalaryREPORTS TO:Palo Alto Store Manager
LOCATION:Palo Alto, CA
PAY GRADE: Hourly
COMPENSATION RANGE: $22 - $23
JOB OVERVIEW:
Backcountry is seeking a highly motivated and experienced Key Holder to join our team. The Key Holder will be responsible for managing the store during scheduled shifts, opening and closing the store, handling cash and credit card transactions, managing inventory, and providing excellent customer service to our valued customers.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Assist the Store Manager in opening and closing the store
- Ensure the store is properly secured and alarm systems are functioning correctly
- Manage cash and credit card transactions, and perform daily cash reconciliations
- Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
- Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges
- Maintain a clean, organized and attractive store appearance
- Assist in the execution of and ensure daily tasks are completed
- Train and mentor new team members
- Perform other duties as assigned by the Store Manager and Assistant Store Manager
- High school diploma or equivalent
- Minimum of 2 years of experience in retail sales or customer service
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Ability to work in a fast-paced and dynamic environment
- Must be able to work a flexible schedule, including evenings, weekends and holidays
- Basic computer skills, and experience with Point-of-Sale systems is a plus
Our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSportand SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.
We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office make for a fun work environment. Backcountry employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors. Benefits include medical, dental, vision, and disability & life insurance, paid parental leave, 401(k) matching, and Flexible Spending Accounts.
PLEASE NOTE: If you do apply, please add notify@dayforce.comto your address book. Many of our communications will come from that email address and we'd hate for them to be lost in your spam folder.
