Join the LuCrew!
Lulus Vision
At Lulus, our team is committed to offering the best possible service to our customers throughout the world. Our fun and casual work environment focuses on innovation and teamwork at all levels of the organization. We are always on the lookout for talented and dedicated people to join the Lulus team as we continue to build our community!
Our Commitment
Lulus is proud to be an equal opportunity employer and strives to create an organizational climate that fosters belonging, dignity, and justice so that all of our team members can show up as their authentic selves and thrive. We are committed to increasing the representation of marginalized people across our team through hiring practices that value lived experience and unique perspectives. Our work environment embraces creative expression, collaboration, and connection without the expectation of assimilation.
Outlet store associates work as a team to provide superior customer service to all guests that enter the store.
What You'll Do
Multitasking in a high-volume retail store.
Mastery of all zones: Fitting room, Register, Greeter, Floater.
Effectively communicate with store management.
Maintain visual standards.
Build and promote strong, long-lasting customer relationships (Our customers come first!).
Recognizing and responding to customer's needs with enthusiasm.
Excel in operational standards set forth by management (assist with fitting rooms, help on the floor, act as a cashier, assist in go-backs, provide product and brand knowledge to customers, process new merchandise).
Maintenance of store image; ensuring the store is clean, well-stocked, and ready for business.
What You'll Need
Previous customer service experience is required.
Excellent customer service skills.
Ability to effectively communicate and follow instructions.
Ability to stand for long periods of time and ability to lift and move objects of at least 25 pounds.
Ability to effectively maneuver around the sales floor with repetitive bending, prolonged standing, and walking.
Ability to multitask in a fast-paced environment.
High energy, innate retail personality.
What You'll Love About Us
3 days of Paid Sick Time (redeemable on day 90)
401(k) plan with 4% employer-matching contribution
30% Employee discount at Lulus.com
We're ready to meet you! Come help us achieve our ambitious goals!