Operations Manager - Dayspring Restoration

General Summary:

Dayspring Restoration is seeking an Operations Manager to help pave the way for future growth and expansion within our Kalispell location. The ideal candidate will have a multifaceted background within our industry specializing in implementation, management, and execution of day-to-day operational tasks. This person will have proven ability to hire, train, develop, and lead a high performing team as well as the ability to assist with strategic planning and meeting various operational growth needs.

Responsibilities include, but are not limited to:

• Oversee and manage daily operations within the Kalispell office to include work performance and procedure maintenance for fire/water mitigation, on-site structural cleaning, contents pack-outs/pack-back, mold remediation and repair services.
• Management of fleet and logistics for transporting equipment.
• Oversee and maintain warehouse; to include schematics for vaulting, material on-loading and equipment storage.
• Implementation and instruction of training and safety procedures.
• Monitor equipment tracking, storage and procurement of items necessary for projects.
• Responsible for staffing, training, and scheduling of team members to assure maximum productivity.
• Responsible for assuring all customer satisfaction and team engagement are kept at the highest levels

Job Requirements:

• Understand and honor our goal of excellence in all that we do. Expect that of self and others.
• Experience and understanding of insurance invoicing and/or estimating (Xactimate preferred)
• 5+ years of experience in team management
• Professional in dress and demeanor
• High level of accountability for self and others
• Proven ability to work independently
• Proven leadership skills. Provides team with clear direction and expectations and removes obstacles that lead to failure.
• Ability to train and coach process, protocol, and policy as needed
• Ability to handle multiple tasks and meet deadlines
• Utilize CRM job management software to manage job files, notes, status updates, etc. (experience with Solitaire/DASH is a plus).
• Responsible for visiting job sites as needed, ensuring excellent customer service, team efficiency, and a clean and safe environment
• Be available for on-call emergency services and after-hours work if needed

Benefits:

• Health benefits with dental, vision, and life insurance options
• Paid time off
• Company Vehicle
• 401k after one year with company match
• Incentive Compensation

Dayspring Restoration is Montana's #1 Disaster Restoration business, and we maintain this high mark through our great people. We hire only the highest quality individuals to serve our customers. Therefore, candidates will be required to pass a motor vehicle record and criminal background check.

More information about Dayspring is available on our website www.calldayspring.com.
Dayspring is an equal opportunity employer that is committed to a drug-free workplace