Operations Associate

Location: 4901 Dwight Evans Rd, Charlotte NC, 28217
Pay Rate: $15.50/Hr

Our Opportunity:

Fetch is the first off-site package management solution for apartment buildings. All packages are sent to our warehouse, and we communicate directly with residents through our tech platform to coordinate door-to-door delivery. This eliminates the problem for the property and provides a valuable service for residents. The core values of Fetch are efficient convenience, package security and personalized customer service. Providing these values at a high standard underlines what we call the Fetch experience.

Warehouses are the hub for our package fulfillment. As an Operations Associate you will work alongside a team to create flawless efficiency in the package fulfillment process, add a layer of inspection to the quality of the inventory, and provide support for all warehouse staff, as well as contracted Retrievers. You will possess great responsibility for the success of the warehouse, which will translate to the satisfaction of all residents to whom Fetch serves.

The ideal candidate is driven to self-improve their own individual processes and is a person that thrives in a fast-paced work environment. Communication is another valuable component to the success of the role, and if you believe all of these qualities echo within you, then contact us, please.

What you'll do:

• Collaborate with warehouse team on package fulfillment processes
• Organize and inventory packages into the Fetch platform
• Handle quality inspection of parcels
• Work alongside Head Retrievers for large and special deliveries
• Maintain common and work spaces for a safe environment
• Deliver packages on a special basis
• Provide the Fetch Experience

What you'll need:

• Former warehouse experience recommended, but not required
• Proficient in basic computer usage
• Ability to thrive under pressure
• Desire to be the ideal team player
• Passionate about serving others
• High-level of commitment towards prioritized decision making
• Clear and concise with electronic and verbal communication
• Must have a valid drivers license

Physical Demands and Abilities:

• Regularly lift and move parcels that weigh up to 50lbs.
• Crouch, kneel and stand regularly throughout shifts
• Assist with moving heavy loads of parcels to and from delivery cargo vans and/or throughout properties on special deliveries
• Close, distance and peripheral vision along with depth perception required during fulfillment process
• Operate hand activated pallet jacks