Operations Assistant

Employment Type: Full-time (starting with 25 hours/week)

About Us:
Guiding Hands Healthcare is a dynamic and innovative startup known for its commitment to excellence in SUD/MH group facilitation. We are proud to be a part of the Guiding Hands Healthcare family, founded by Kimberly Lou. Guiding Hands Healthcare is dedicated to making a difference in people's lives through compassionate care and education.

Meet Kimberly Lou:
Kimberly Lou, an Integrative Life Mentor, Health Coach, CADC III, and Ph.D. Student, is the visionary behind Guiding Hands Healthcare. She coaches top CEOs, entrepreneurs, celebrities, and world-class athletes worldwide, helping them thrive through mental focus, emotional fitness, and physical training. Her mission embodies the belief that one can't keep what they have without giving it away, providing a second chance at life to those in need.

Kimberly's personal journey of overcoming addiction, eating disorders, and professional burnout inspires her work. She has appeared on E! Entertainment, MTV, HBO, ESPN, MSNBC, ShowTime, and more, but her greatest joy is sharing silly moments with her daughter, Summer.

Learn more about us: Guiding Hands Healthcare

Job Summary:
The Operations Assistant will play a crucial role in managing and coordinating schedules for our treatment centers. The ideal candidate will have a strong attention to detail, excellent problem-solving skills, and the ability to work independently. They will also possess outstanding communication skills to effectively liaise with staff and clients. We are looking for someone who is open to learning new skills and can also make cold calls as needed. Experience in sales is a plus.

Key Responsibilities:

• Lead and oversee day-to-day operations to ensure efficiency and productivity, with a strong focus on scheduling.
• Develop and maintain accurate schedules for treatment center operations.
• Proactively identify and resolve operational challenges.
• Communicate schedule changes and updates to relevant parties in a timely manner.
• Maintain scheduling records and documentation in accordance with company policies.
• Collaborate closely with the HR department to support workforce planning and development.
• Mentor and assist other members of the operations team.
• Develop and implement strategies to improve operational processes, especially in the area of scheduling.
• Make cold calls to potential clients or partners as needed.
• Assist with other administrative tasks as needed to support operations

Qualifications:

• Possess a degree in business management,  or a related field.
• Proven experience in scheduling, preferably within a healthcare or treatment center setting.
• Proven experience in an assistant and scheduling  role
• Strong attention to detail with the ability to review all assigned work to prevent any mistakes.
• Strong problem-solving skills and the ability to take initiative.
• Excellent interpersonal and communication skills.
• Demonstrated ability to work effectively with cross-functional teams.
• Proficiency in Microsoft Outlook, Excel, and Google Drive/Calendar.
• Comfortable making phone calls and conducting verbal communication.
• Open to learning new skills and adapting to changing environments.
• Demonstrates potential for growth within the company and readiness for a leadership role.
• Experience in sales is a plus.

What We Offer:

• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• A chance to be a part of a dynamic and innovative startup team with a unique mission.
• Potential for career advancement into a leadership role if skills and growth within the company are demonstrated.

How to Apply:
If you're ready to take on a challenging and rewarding role as an Operations Assistant at Guiding Hands Healthcare, please apply with your resume and a cover letter detailing your relevant experience to [email address or application link].

Equal Opportunity Employer:

Guiding Hands Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time (starting with 25 hours/week)

Pay Rate: $20-$26