Operational Manager

**SALARY $150k to $200k per year based on experience and performance!

The Park Manager is responsible for orchestrating the daily operations of the restaurant. These duties include, but are not limited to:
- hiring, training and managing the performance of all staff
- overseeing inventory and ordering of food, beverage, and supplies
- ensuring that we deliver an amazing level of service to every customer every day
- maintaining cleaning schedules
- ensuring that all maintenance & repairs are completed as needed
- controlling costs & waste
- being an “ambassador” of The Park both on and off-site to facilitate the growth of the customer base
- facilitating ongoing communication with the owner

GUEST SERVICE
- Lead by example & train staff to provide absolute customer satisfaction
- Mediate complaints & immediately take appropriate action to resolve issues

PERSONNEL
- Review all staff schedules for proper coverage & cost effectiveness
- Solicit, interview & hire new staff
- Ensure that all staff completes an orientation and then appropriate daily departmental training before working independently
- Establish staff expectations, provide ongoing feedback & coaching and address performance issues

FOOD & BEVERAGE
- Must have or obtain ServeSafe certification & ABC Manager’s license
- Ensure compliance with Park operational standards as well as local laws
- Enforce sanitary practices for food handling & storage, cleanliness, and maintenance of kitchen, bar & dining areas
- Monitor kitchen to ensure consistent high-quality food preparation, presentation & service
- Work with chef & owner to estimate food needs and maintain kitchen standards
- Work with bar manager & owner to establish weekly liquor needs

OPERATIONS, MAINTENANCE & CLEANING
- Must develop high level working knowledge of the operating systems: PosiTouch, Open Table, Highrise
- Maintain schedules & notes for routine vendor visits: hood cleaning, pest control, fire extinguishers, HVAC, kitchen equipment, plumbing, electric, etc.
- Monitoring established daily & weekly internal cleaning schedules