Office Support Assistant, Senior

THIS IS A TEMPORARY/SEASONAL POSITION

Office Support Assistant Sr.

Salary: $15.50

General Description and Classification Standards

• Provides administrative support and general assistance services for an assigned department. Duties include, but are not limited to: preparing, typing and filing correspondence, reports and other documents; answering the telephone; greeting visitors; assisting departmental personnel; making photocopies; and providing mail services.

Supervision Received

• Works under direct supervision and follows standardized procedures along with verbal and written instructions to accomplish assigned tasks.

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

• Performs receptionist, general administrative and clerical duties. Opens, sorts, prepares and distributes incoming and outgoing e-mail.
• Staff the office during shift unless otherwise directed; substitutes for co-workers in temporary absence. Maintains office and camp supplies, paperwork, t-shirts and camper giveaways.
• Handles routine requests for information, records and other resources directly, communicating administrative details to supervisor; provides clerical support for the division.
• Receives, reviews, routes and/or processes various forms, requests and reports, files, records and documents from the public and/or other departments.
• Researches and locates records using computer system or manually; resolves problems in searching and recovering lost, missing and/or any other particular report or file.
• Attends meetings, and training sessions; reviews policy and procedures as required to remain knowledgeable of departmental and program operations.

Decision Making

• Follows standardized procedures, verbal and written instructions to accomplish assigned tasks.

Leadership Provided

• None. May oversee temporary or contract workers as needed.

Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

• Knowledge of administrative procedures and methods as required in the performance of duties.
• Skilled in communicating with supervisors, colleagues and the general public.
• Ability to compile, organize, prepare and maintain an assortment of records and reports.

Minimum Qualifications - Education and Experience

• High school diploma or General Equivalency Diploma (GED).
• 6 months of clerical experience required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.
• Must pass background check for criminal and child protective findings.
• Must pass a drug screening.

Preferred Education & Experience

• High school diploma or GED and 1-3 years of experience in progressively responsible clerical duties preferred.

Licensures and Certifications

• None required.

Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Additional Information:

• Available to start March 16, 2023.
• City of Atlanta Training May 30th - June 2nd , 2023.
• Summer staff will be required to work an 8-hour shift Monday - Friday from June 5th - July 21st , 2023; Vacation requests during this time will not be approved.
• Work location: Downtown Atlanta
• Resumes will be accepted