Office Supervisor - Ft - Days - Rad Admin

Description

Position at DHR Health

Job Description:

Radiology Supervisor

Formulated:

05/2013

Department:

Radiology

Reviewed by Senior Human Resources Business Partner:

(Date Reviewed)

Reports To:

Assistant Director of Radiology

Approved by Director of Human Resources:

(Date Approved)

EMPLOYEE'S FULL NAME:

FLSA STATUS:☐ Exempt☒ Non-Exempt

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

The Radiology Supervisor will assist the Radiology Management team with the operational, financial and personnel activities of the Radiology Department. The Radiology Supervisor will also assist with the compliance of all JCAHO standards, help maintain section competencies and confirm credentials stay current and up to date. The Radiology Supervisor will actively participate with Performance Improvement projects and communicate necessary information to staff members.

POSITION EDUCATION/ QUALIFICATIONS:

• Graduate of an accredited radiology program.
• Current Texas Medical Board (TMB) required within ninety (90) days of hire.
• Current American Registry of Radiological Technologists (ARRT) general certification required.
• American Heart Association BLS certification required.
• American Heart Association ACLS and PALS recommended.
• Must be sensitive to cultural and bilingual issues.
• Secretarial experience and organizational skills are necessary.
• Good verbal and written communication skills required.
• Ability to read, write, and speak English required. Spanish preferred.
• Ability to communicate clearly and concisely with all levels of nursing, administration, and physicians.
• Computer knowledge required.

JOB KNOWLEDGE/EXPERIENCE:

• Three-Five (3-5) years of experience in a healthcare setting as Radiology Tech preferred.
• Three (3) years of experience as a supervisor or manager preferred.
• Able to demonstrate competent levels of radiological procedures and must be knowledgeable with multiple modalities.
• Demonstrates accuracy, and the ability to closely follow established procedures.
• Requires reasoning ability and good independent judgment.
• Requires working with frequent interruptions.
• Must project a professional image.
• Must have excellent customer service skills.
• High degree of competency/experience in general diagnostic imaging.
• Requires good communication and organizational skills.
• Requires reasoning ability and good independent judgment.

POSITION RESPONSIBILITES:

• Promotes the facility mission, vision and values by effectively communicating them to others.
• Considers mission, vision and values in developing services, standards and practices
• Provides radiology services by directing and coordinating the services of radiology and diagnostic imaging procedures; overseeing staff in operation of imaging equipment in all modalities, including but not limited to x-ray (XR), fluoroscopy (FL), computerized tomography (CT), ultrasound (US) and magnetic resonance imaging (MRI).
• Assists in the management of staffing hours and reduction of overtime hours.
• Maintain Texas Department of Health (TDH), American College of Radiology (ACR), Centers for Medicare & Medicaid Services (CMS) and Joint Commission standards, including cleanliness of work and procedural areas, all logs are filled out thoroughly, and equipment is in functional order.
• Responsible for working with Radiology Management in implementing new protocols and communicating new protocols with staff.
• Responsible for assisting Radiology Management with employee compliance, including reminding staff and obtaining copies of licenses and credentials, employee health requirements, and hospital issued continuing education requirements.
• Assist in monitoring departmental operations and objectives to ensure the most effective services are being provided.
• Collaborate with other departments to ensure deliver of quality services.
• Able to perform the necessary functions on the facility's computer systems.
• Assists the management team with new employee orientation and training, when needed.
• Provides continuous training and communicates changes to employees, including memos and policies for review.
• Continuously walking through procedure areas and check on workflow.
• Coordinates reception area activities for effective communication and work flow.
• Assists front office reception and registration staff with any patient care issues and delays.
• Supports patient care by resolving radiology issues with physicians, radiologists, radiology technologists, and ancillary staff, and immediately performs service recovery with any patient or physician concerns or issues.
• Performs and assists as a technologist with preparation of exams and equipment in modalities with completed competencies.
• Performs procedures as per procedure protocols, optimizing imaging examinations to use only the radiation necessary to produce diagnostic quality images.
• Performs necessary equipment quality control when needed.
• Accurately comprehends and interprets verbal orders and directions.
• Assumes responsibility for the collection and processing of patient specimens.
• Completes accurate documentation on patient records according to policy.
• Ensures exams are verified and completed for charging on PACS and RIS systems.
• Responsible for training employees and students when needed.
• Able to operate all appropriate clinical equipment in a safe and appropriate manner.
• Complete and update all employment requirements, including Health.edu, Employee Health, and Radiology Competencies, and Credentials.
• Responsible for earning and submitting 10 Category A credits of continuing education related to CT/MRI annually, if cleared to perform CT or MRI.
• Passing of a registry does not constitute CE credits.
• Leads in a way which motivates employees.
• Other duties as assigned.

LINES OF RESPONSIBILITIES:

1. Radiology Manager→2. Asst. Director of Radiology→3. Director of Radiology

1. VP of Imaging Services

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Compassion, Accountability, Respect, Excellence through Knowledge and Safety & Social Conscience.

AGE SPECIFIC:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA):

A.Essential Duties:Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

Light/moderate lifting up to 20 lbs, from the floor to shoulder height.

Yes

Kneeling

Yes

Must be able to assist other employees with lifting more than 20 lbs.

Yes

Walking

Yes

Light/moderate carrying up to 20 lbs.

Yes

Standing/Squatting

Yes

Straight pulling

Yes

Sitting

Yes

Pulling hand over hand

Yes

Pushing

Yes

Repeated bending

Yes

Stooping/Bending

Yes

Reaching above shoulder

Yes

Climbing Stairs

Yes

Simple grasping

Yes

Climbing Ladders

No

Dual simultaneous grasping

Yes

Depth Perceptions needed

Yes

Ability to see

Yes

Identify Colors

Yes

Operating office equipment

Yes

Twisting

Yes

Operating mechanical equipment

Yes

Crawling

No

Ability to read and write

Yes

Ability to Count

Yes

Ability to hear verbal communication without aid

Yes

Operating Personal Vehicle

Yes

Ability to comprehend written/verbal communication

Yes

Other: Ability to deal with stress

Yes

OSHA Category

III

B.Working Conditions: The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C.Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D.Aptitudes:HIGH123456LOW

Intelligence: General learning ability: The ability to "catch on" or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal:Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical:Ability to perform arithmetic operations quickly and accurately. 2

Spatial:Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to "visualize" objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception:Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception:Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity:Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity:Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination:Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination:Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.

Employee Signature:Date:

Transfer/Hire Date Effective: .

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. DHR leadership reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.