Office Manager

POSITION: Office Manager

LOCATION: Ontario, CA

SCHEDULE: Monday-Friday

PAY: Competitive Compensation, D.O.E.

At OrePac we work as a team, we love to serve our communities, and we want to help you grow and achieve a healthy work-life balance! We are a wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry. We want dynamic individuals who exemplify excellence in quality, trust, value, and service. If that sounds like you, we would love to have you as a part of our team!

We are looking for an Office Manager to be responsible for the completion of various administrative and human resources-related tasks. This position will directly manage the support staff at the operating branch to ensure that daily processes are completed accurately and timely. This position works with branch management to ensure that the company’s standard administrative-related procedures are adhered to and that the branch is compliant with local, state, and federal employment and labor laws. This position is a direct report of the branch General Manager with an indirect reporting relationship to the Corporate Controller and Director of Human Resources. Our ideal candidate is organized and detail-oriented with excellent multitasking, communication, administrative, and customer service skills.

WHAT WE OFFER:

• Medical & Dental Insurance up to 70% Employer Paid
• Vision Insurance
• HSA with up to $1,000 annual Employer Contribution
• 401K with up to 3.5% Employer Contribution
• Personal Time Off and Paid Holidays
• FREE Life & Disability Insurance
• FREE Employee Assistance Program (EAP)
• FREE Gym Membership
• Employee Discount

WHAT YOU WILL DO:

• Administer various HR plans and procedures for all branch personnel. Assist in the development and implementation of personnel policies and procedures.
• Directly supervise general office and clerical staff. Perform supervisory responsibilities in accordance with the organization's policies and applicable laws. Evaluate and monitor the daily workload of office personnel.
• Responsible for hiring, training, education, and performance management of the administrative team.
• Review and analyze daily and monthly system reports for accuracy, completeness, and adherence to company standards. Provide a summary of findings to branch leadership that will include anomalies, trends, and deviation from company standards, while providing recommendations for resolution.
• Manage branch performance evaluation program, including reviewing corrective actions, administering performance improvement plans, and complying with annual performance reviews. Ensure that all necessary and appropriate documentation is stored in personnel files.
• Inform Corporate HR on all matters that can adversely impact the HR compliance of the branch, region, and company. Collaborate with Corporate HR on escalated issues.
• Responsible for completing and accurately submitting new hire paperwork and termination documentation, including conducting and submitting exit interviews as well as time and attendance for all branch associates. Oversee the onboarding completion of all new-hire employees in accordance with OrePac policy and state and federal regulations.
• Perform benefits administration and communicate benefits information to employees. Oversee branch open enrollment period, including conducting an annual presentation for branch employees.
• Work collectively with corporate teams to develop and implement efficient processes and procedures. Responsible for ensuring adherence to company SOPs.
• Share responsibility with branch leadership for implementing and driving initiatives focused on employee engagement, including recognition, health and wellness, work quality, and appreciation, and organized team-building events.
• Oversee the coordination of outside services, drug screenings, janitorial services, etc. Purchase office supplies and track expenses to not exceed budget levels.
• Maintain compliance with federal, state, and local employment, payroll, and labor laws and regulations.
• Understand and observe all safety procedures and practices in order to prevent injury to self or co-workers.

WHAT YOU WILL BRING:

• Bachelor’s degree in any field and three to five years of management experience with applicable HR knowledge, or a relevant business role (preferred but not required).
• Distribution, manufacturing, or light industrial experience is strongly preferred (but not required).
• As a condition of employment, this individual will be expected to enroll, complete, and pass an HR certification course (SHRM/HRCI) within 12 to 18 months of the hire date.
• Ability to travel two to three days per quarter.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Proficiency in Microsoft Office Suite with an intermediate-level skill set in Excel. Experience with an enterprise resource planning (ERP) program is required.
• Proven ability to multi-task, respond effectively to conflicting priorities, and ensure project deadlines and deliverables are met while exercising attention to detail in all tasks.
• Able to successfully work independently with limited management oversight.
• Ability to objectively coach and deliver constructive and difficult feedback to employees and management on day-to-day topics as well as complex, difficult, and/or sensitive issues.
• Ability to handle confidential and sensitive information professionally related to, but not limited to, company financials, HR, and payroll.
• Must have the ability to learn and possess strong conflict-resolution skills.
• Ability to research, exercise sound judgment, and effectively use decision-making skills.
• Able to foster a workplace culture where people feel motivated and are excited to bring their best selves to work and commit to the organization’s objectives.
• Understanding of HR policies and procedures and knowledge of federal and state regulations, including EEO laws and regulations.
• Thorough understanding of risk management principles and practices to mitigate legal risk to employees and the company.

WHO WE ARE:

Founded by the Hart family in 1977, OrePac is a family-owned and operated wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry.

At OrePac we value trust, integrity, and a dedication to excellence. That commitment can be found in the services we offer, the quality of the products we provide, and the way we treat our employees and customers. This dedication to our markets has enabled us to make a positive impact on the shelter industry and the communities we serve.

OrePac Building Products provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OrePac complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. OrePac supports a safe and drug-free workplace and may administer a pre-employment background check.

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