O365 Tenant Administrator

About the Company:

Excis is a rapidly growing IT Managed Service Provider delivering end user support services on a global level with operations in more than 150 countries. Excis also offers cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services to large scale global enterprise clients typically with a large footprint in India and beyond.

As a solid global managed services provider, we bring together the right mix of managed IT services, security and network connectivity, fully-managed by our team of experts 24/7/365. Our passion is to help companies function better, faster and smarter.

About the Job/Role:

Our O365 Tenant Administrator will provide day to day support. They are still responsible for administering O365, providing access, and developing any issues. They are in charge of tasks related to maintenance and onsite support related to software, hardware and networking.

The ideal candidate should be able to:

• The O365 Administrator will be responsible for maintaining and improving our company's O365 SaaS platform.
  
• He/She will ensure that all users have access to the appropriate applications and services, that data is secure and protected, and that the system is running efficiently.
  
• The Administrator will also be responsible for troubleshooting and resolving any issues that may arise with O365 services.
  
• The O365 Administrator will make sure to keep this tenant aligned with the overall tenant of Philips.
  
• Maintain SaaS O365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other O365 applications.
  
• Identify issues, and proactively address problems to ensure the system is running efficiently.
  
• Provide end-user support for O365 applications, including troubleshooting and resolving issues.
  
• Ensure that all users have access to the appropriate O365 applications and services.
  
• Manage email security, spam, and other necessary protection.
  
• Work with other team to integrate O365 with other systems and applications.
  
• Maintain up-to-date documentation related to O365 administration and configuration.
  
• Create and update knowledge articles related to O365 services. 
  
• In-depth working knowledge of O365.
  

Thank you for applying to Excis

• Excellent communication skills required (English)
  
• Ability to work cohesively and productively in a team environment - team player.
  
• Ability to work independently and prioritize tasks effectively.
  
• Past experience working with govt tenant preferred.