Job Description
John Moore has been named the Top Workplace 3 years in a row by the Houston Chronicle!
We're hiring NOW! Why wait for HVAC season when we have all the work you want year-round!
We are hiring experienced, career-minded, Residential HVAC Sales/Service Professionals who want "Moore" for themselves and their families. At John Moore, you're treated more like family than an employee. Come join a company that will treat you with respect, integrity and appreciation for all you do. This is a great opportunity for HVAC Sales/Service Professionals who truly care about putting their customers first. If this describes you and you want to join the best Residential Service Company in town, APPLY NOW!
John Moore proudly offers:
- The opportunity to earn an average of $180,000 annually, Top performers earn $300k - $500k annually.
- HUGE sign on bonuses for qualified candidates
- ALL THE WORK YOU WANT!
- Flexible work schedules
- Competitive Compensation
- Company provided vehicle, phone, tablet, EZ Tag and gas card
- Leads- All Provided by Company
- 5% Referral fee if sold, for referring another department.
- Employee Referral Bonuses for referring licensed technicians
- Great Advancement Opportunities
- Health Insurance
- Dental & Vision Insurance
- 5 paid Holidays and Vacation pay
- $20,000 Life Insurance at no cost to you
- Free long-term disability insurance
- 401K with company match
- Employee discounts
Job Duties include:
- Provide exceptional customer service and educate customers regarding technical and investment decisions by providing multiple options and solutions.
- Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customers.
- Maintain proper stock, parts, tools, and safety equipment in the vehicle.
- Understand company pricing and generate appropriate customer invoices, obtain customers signature at the completion of the job; process electronic credit card payments; obtain and input accurate customer contact information including address, phone number(s) and email addresses.
- Accurately document all installed equipment upon arrival: make, model, serial number, necessary test measurements, and take pictures as necessary.
- Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations; clearly & professionally communicate to the customer what the current issues are and explain what is necessary to correct them.
- Actively participate in company provided training opportunities to stay informed on current industry technologies.
- Identify and report to the HVAC manager potential opportunities for additional business and maintain a set close rate.
Job Requirements:
- EPA Certification
- Licensed with the State of Texas/Registered with TDLR
- 3+ years of Residential Service experience
- Valid Texas Driver's license with a good driving record (No DWI's within the past 5 years)
- Clean criminal background (no felonies within the past 7 years)
- Excellent troubleshooting skills
- Excellent communication skills
- Good Sales ability
- Able to lift 75+ pounds
- Must have prior, successful experience as a Sales/Service Technician in the Residential HVAC industry.
Job Type: Full-time
That is the difference we make in the lives of the people we service and the people who make it all possible: our team members. We don't just hire Plumbers, HVAC technicians, Remodelers or Electricians: we hire people who want to help people solve problems, share ideas and be the best at what they do. After all, that's why our customers like us and that's why we've been growing since 1965.