Night Auditor

Are you a force for good? Are you a night owl that thrives when working independently? Does the opportunity to devote your talents to a cause much greater than yourself excite you?  Arbor Day Foundation is a place you can do work that matters, with people who care, in an inspiring environment. As we say at the Foundation: life is short, love where you work.

Arbor Day Farm is a property owned and operated by the Arbor Day Foundation. This property is where our missions come to life! As one of the world's largest operating conservation foundations, the Arbor Day Foundation educates and engages stakeholders and communities across the globe to involve themselves in its mission on planting, nurturing, and celebrating trees. Our vision is to help others understand and use trees as a solution to many of the global issues we face today, including air quality, water quality, climate change, deforestation, poverty, and hunger.

We need a full-time night auditor to use their skills to care for Lied Lodge overnight guests.

You Have:

• Excellent customer service and communication skills. Provide excellent guest service in person, over the phone, and via email. Have knowledge of proper telephone etiquette. Communicate with housekeeping and maintenance departments for guests' needs.
• Experience with computers. Ability to learn the OPERA computer system as well as experience using Microsoft Word and Excel. Basic computer and multi-line phone system experience.
• A positive attitude. You love serving others, you take serving customers seriously and ensure positive experiences for all guests.
• Strong detail orientation. You are very detail oriented with strong organizational, time management, and planning skills. You can multitask and operate at a high-level even in busy situations.

You Will:

• Deliver service excellence. Every interaction you have with guests will leave a lasting impression. You know the first impression you provide is critical and take service excellence seriously.
• Be a part of a fast-paced environment. This role is responsible for registering guests, assigning rooms, night audit administrative tasks, accommodating special requests, and ensuring smooth memorable experiences.
• Work as a team and individually. Be a part of helping us create a fun work environment with teamwork at the forefront.
• Be part of a global non-profit. You will gain valuable work experience that sets you up for other opportunities on our property.

Love Where You Work:

• We're in this together. A culture focused on a genuine interest in the wellbeing of others, collaboration, and the intrinsic shared purpose to do what's right. We pride ourselves on the culture we've built. We love it, and we know you will too.
• We care about your health. We offer competitive healthcare (health, dental, vision) coverage for you and your loved ones matched with a wellness incentives program.
• We care about your well-being. We offer an Employee Assistance Program for you (and your family) with support services including counseling sessions and much more.
• We invest in your future. All team members are eligible to participate in our 401K program.
• We know the little things matter. Our Culinary Team will provide one complimentary meal per day, you'll receive discounted rates on purchases at Arbor Day Farm, and we're eager to give growth opportunities to our best performers.
• We'll round out the experience. We put our culture first, and we host events and experiences throughout the year to show that we care about you (and your family).