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Form of work
The Business Development and Operations Associate will be responsible for supporting efforts to develop the National Cardiovascular Data Registry (NCDR) suite of clinical registries business line, understanding the market landscape, providing competitive intelligence, supporting NCDR optimization by collaborating within the ACC to help drive sustainable product lines that bring value to our customers and support improving patient care. This role requires a self-directed, results oriented individual who can assume a facilitation role in building customer relationships and understanding customer needs supporting a mutually beneficial value proposition.
This position is based in Washington, DC where we have a hybrid work environment (roughly 40% of the time in the office).
Major Duties and Responsibilities:
1. Maintain a well-versed knowledge of the NCDR product lines and value proposition
2. Conduct ongoing market and competitive landscape assessments
3. Support Development and maintenance of presentations and resource materials supporting product value proposition
4. Assist with evaluation and strategic planning for targeted opportunities based on market assessments
5. Design and execute lead generation activities within the NCDR product line
6. Build sustainable business relationships with hospitals through frequent and meaningful communication
7. Collaborate with ACC/NCDR cross functional team and experts on Business Development activities
8. Support the continued business growth through the NCDR optimization plan and assist in program efforts to focus on optimizing the Core, Enhancing Value, & Driving Growth
9. Deliver presentations or demonstrations supporting the value proposition tailored to each customer segment
10. Support preparation of training and orientation materials (User Guides, reference documents) to assist clients with quality data collection and interpretation
11. Support organizational targets and goals as requested
Required Qualifications:
1. Bachelor’s degree, prefer health care related field or business administration field
2. Minimum 3 years of work experience
3. Motivated and customer-driven professional who can work independently
4. Excellent written and verbal communication, presentation, and problem-solving skills
5. Proficient in software such as Webex, Microsoft Teams, and/or Zoom as well as the Microsoft Office suite
6. Detail-oriented with a strong commitment to organization, accuracy, and quality
7. Two or more years of experience with selling business to business products or services
Desired Qualifications:
1. 3+ years demonstrated experience in healthcare or a related field
2. Experience with networking and building a contact database
3. History of meeting sales targets
4. Excellent verbal and written communication skills.
5. Client service orientation with the ability to build relationships with diverse constituents.
6. Demonstrated proficiency with office software specifically MS Access, Word, Excel and PowerPoint. Experience with contact management database software a plus.
7. Flexible, able to work in a dynamic, team-oriented environment, including some non-traditional hours, remote work, and travel.
About Us:
At the American College of Cardiology, we bring our hearts to work.
We are a 500-person organization dedicated and committed to our mission to transform cardiovascular care and improve heart health for the past 70 years. When you join our team, you become part of a passionate culture that envisions a world where innovation and knowledge optimize cardiovascular care and outcomes.
Every day, we are committed to supporting our more than 56,000 members and their patients around the globe and in doing so, ensure our staff have a positive environment of teamwork, collaboration, professionalism and excellence. To learn more about why ACC has been recognized as one of Modern Healthcare's Best Places to Work in Healthcare please visit our site at:www.acc.org/jobs.
What We Offer:
ACC values all members of our College family, including ACC staff. As the foundation of the organization, ACC staff enjoy world-class benefits and a culture of work-life balance. Our benefit offerings include insurance (medical, dental, vision, basic life, and short- and long-term disability, and supplemental options), generous paid time off (pre-loaded vacation and sick, 12 holidays and an organizational shut-down during the last week of the year, parental leave, 2 community service days, and half-day summer Fridays), tuition assistance and a very competitive 10% retirement contribution after a year of service, and much more! You can visit our careers site for an overview of our full offerings: https://www.acc.org/about-acc/jobs-at-the-acc. Please note that these offerings may change at any time.
COVID Considerations:
As an employer in the public health space, and an organization that serves members who are essential medical personnel, ACC requires all staff to be fully vaccinated against COVID-19 upon hire. Proof of vaccination will be required. Individuals can request an exemption from this requirement due to a medical condition or sincerely held religious belief, and those requests for reasonable accommodations will be evaluated individually.
ACC is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. All employment is decided on the basis of qualifications, merit and business need. Equal Opportunity Employer, including individuals with disabilities and veterans.
ACC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact Crystal Nott, Sr. Director, People Resources & Engagement atcnott@acc.orgor (202)375-6423.
