Model Barback

Model Barback assists Model Bartenders in all opening, closing and nightly duties. Responsible for maintaining clean bars, stocking and cleanliness of silverware, glassware, and dishes and supplying service bar with food for a high-volume restaurant and/or nightclub bar. Markets the venues and services offered to a targeted Guest’s base. Focuses on the development of a personal clientele list. Performs in a public relations capacity when promoting The Company. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior Guest Service at all times.

This job description is a summary of duties however it is by no means an all-inclusive list. It is merely a broad guide to expected duties of the position.

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  Provide service to Bartenders, Cocktail Servers, and Beverage Runners in a timely manner
• Appear in uniform for all shifts and promotional activities at scheduled time
• Polish and wash glassware throughout shift
• Prepares all mixes and garnishes
• Ensure proper rotation of all liquor, beer, wine and consumable items
• Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Keep back bar clean and organized. Clean all spills and waste immediately; sweep and mop as needed and place all trash in proper receptacles
• Proper set up and maintenance of banquet function spaces

• Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product. Responsible to ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported. Maintain opening/closing liquor, beer, wine and consumables par

• Inform management of any complaint, comments or incident
• Ability to create and maintain service rapport through the company corporate philosophy

• Adhere to all company Standard Operating Procedures and maintain all company sequence of service standards
• Recognize and cultivate regular guests and repeat business
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Report any incidents of theft, vandalism, or violations

• Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude

• Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
• Monitor potentially intoxicated and/or disruptive guests and promptly bring to a Manager’s attention

• Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures and all state and federal liquor laws. Maintain Company Safety and Sanitation Standards
• Ensure nightly/weekly and opening/running/closing duties are completed
• Record and report any equipment failure and/or safety hazards to a Manager immediately
• Assist team in additional tasks or when needed
• Assists and/ or completes additional tasks as assigned. Gets change for Model Bartender as required

• Must have and maintain a Facebook, Twitter, and Instagram page used for work which identifies the property
• Employees must like, comment, share, post on each platform (Facebook, Twitter, and Instagram), as well as execute 1 activity on each platform for every scheduled non-banquet shift on the clock.

• Must have an eight (8) person guest list total per workweek
• Must focus on the development of a personal clientele list
• Must interact and entertain guests in a professional, cordial and exemplary manner
• Pose for pictures as requested by management
• Must market and promote all venue specific events
• Must adhere to all specified marketing requirements and guidelines as listed above

• Accountability
• Development
• Working relationships
• Judgment
• Quality of work
• Job skills knowledge
• Productivity
• Dependability
• Punctuality
• Adherence to Policy
• Verbal communication
• Attitude
• Appearance
• Teamwork
• Guest satisfaction

• High School Diploma Preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21+ years of age
• Possession of or the ability to possess all state/venue required work cards
• Maintain a professional, neat and well-groomed appearance adhering to Company standards

• Must have a minimum of six months to one year of direct work experience
• POS systems
• Nightclub, bar, and lounge operations
• Knowledge of drink recipes
• Beer, wine, spirits, and cigar brands
• Opening and closing duties
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Beverage presentation
• High volume operations

• Must present and maintain a professional image to further the overall theme of the club
• Create and maintain a sense of urgency
• Ability to perform basic mathematical equations
• Must have strong problem-solving skills
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
• Ability to maintain a high level of confidentiality
• Ability to demonstrate a positive attitude always
• Ability to keep an open and objective view
• Ability to listen empathetically and be respectful always
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
• Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines

• Must have good positive energy to make it through the day
• Must be able to read the computer monitors
• Must be able to print legibly for guests to read
• Must be observant and quick to respond to various situations
• Must be able to move quickly through work and set the pace in the office and/or venue
• Must be able to sit and/or stand for extended periods of time
• Must be dexterous and able to participate in all service aspects.
• Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
• Must be able to push and lift up to 50 lbs.
• Ability to use hands to handle, or feel objects, tools or controls
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
• Ability to talk, hear, taste, and smell, and see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
• Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
• Nightclub, bar, pool and/ or lounge environment
• Involves constant public contact
• Fast paced, high volume, high energy
• Hours may be part-time (less than 30 hours per week)
• Schedule could exceed 30 hours per week and may include overtime when approved by management
• Work varied shifts to include days, nights, weekends and holidays

• Security Level –Low

On the fourth level lies the main part of Hakkasan Nightclub where oversized VIP booths surround the dance floor, offering a high-energy experience for table guests who wish to be at the center of the action. Positioned at the forefront of the dance floor is the custom DJ booth all enveloped with floor to ceiling LED screens, designed with its celebrated artists in mind.