MetroMarket Lead

About Operation Food Search:

Founded in 1981, Operation Food Search is a hunger relief organization that provides food, nutrition education and innovative programs in order to reduce food insecurity and increase equitable access to food. We serve 200,000 people every month through a network of 330 partners in 27 counties in Missouri and Illinois. We use a combination of immediate food assistance and supportive services, while also working on long-term solutions and systemic changes to help solve the problem of hunger.

Our Mission is to heal hunger with innovative and collaborative solutions that provide food today and help create a hunger-free tomorrow.

Our Vision is a region where everyone has equitable access to the food they need to lead healthy lives.

Our Goals are to:

• Meet the immediate need for food for children, individuals and families by providing high-quality nutrition through our distribution network.
• Empower long-term skills through nutrition education and by teaching how to shop and prepare healthy food on a budget.
• Champion change through advocacy, innovative programs and by addressing systemic inequities.

For more information about OFS, please visit our website at www.operationfoodsearch.org.

Position Summary:

The MetroMarket Lead will be a vital member of the MetroMarket sales team, responsible for managing on-site programming, the cash register on market days, staff management on-site and at warehouse, and providing excellent service to customers of the MetroMarket.

Essential Functions:

• MetroMarket Program
  • Work with the MetroMarket Coordinator to select appropriate items and ensure key products are in stock.
  • Assist the team with loading and unloading products on and off any MetroMarket vehicle.
  • Work with the Sr. Manager of MetroMarket to plan for voucher usage and processing.
  • Work with the MetroMarket Coordinator to ensure enough product is available for the influx of customers using vouchers.
• Team Management
  • Serve as the site lead on the vehicle route.
  • Manage drivers, grocery support, and volunteers at each location ensuring processes are followed and issues are addressed.
  • Ensure all MetroMarket staff and volunteers deliver excellent customer service to all MetroMarket customers, and an attractive and safe retail environment is maintained.
• Quality Control
  • Ensure the highest levels of quality control, which includes being sure that all foods are fresh, safe, and visually appealing.
  • Ensure that the MetroMarket vehicle and its surroundings are clean and free of debris at each site.
• Cash Management
  • Oversee accounting of cash generated at POS.
  • Ensure that all registers are accurately reconciled daily.
  • Collect all money and necessary reports for all registers and send to accounting daily.
• Operate any MetroMarket bus or truck appliance such as refrigeration systems and diesel generators.
• Provide monthly and weekly reporting of sales and overall site performance at meetings and as needed.
• Other duties as assigned.

Education and/or Experience:

• 3+ years of supervision or management experience within retail; grocery retail a plus.
• Experience working with a multicultural workforce.

Knowledge, Skills and Abilities:

• Ability to work independently as well as with a team.
• Strong ability to manage time efficiently.
• Proven ability to meet deadlines.
• Excellent customer service skills.
• Ability to learn processes quickly.
• Ability to work and communicate with diverse populations.
• Knowledgeable working with Microsoft Office.
• Ability to establish positive interpersonal relationships with colleagues and customers.
• Must be an effective team member and maintain a professional demeanor with the ability to listen to others.
• Knowledgeable about nutrition and cooking a plus.

Special Requirements:

• Hep A vaccination required or willingness to obtain it.
• Flexibility in working hours for occasional special events after-hours or weekend activities.
• Willingness to volunteer for other OFS duties that don't fall under regular job duties.

Working Conditions and Physical Demands:

• Ability to lift at least 25 lbs.
• Ability to stand for extended periods of time (8-10-hour shift), both indoors and outdoors.
• Ability to work outside in various weather conditions.

Benefits - FT Positions

• Medical, dental and vision coverage
• HRA and FSA
• 401(k) retirement plan
• Vacation and sick time, paid holidays
• Short and long-term disability income
• Company paid term life and AD&D insurance
• Voluntary employee paid term life and AD&D insurance
• Employee assistance program
• Wellness support
• Potential for student loan forgiveness, if qualified

To Apply: Please submit your application and include your resume at https://operationfoodsearch.aaimtrack.com/jobs/942781-219018.html

Location: 1644 Lotsie Blvd., Overland, MO 63132

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.