Mentorship Manager

Salary: $66,000 - $68,000

Shanti is a San Francisco based non-profit that builds human connections to reduce isolation, enhance health and well-being, and improve quality of life.

OUR HISTORY:  Shanti Project was founded in 1974 by Dr. Charles Garfield, as a psychologist working on UCSF’s oncology unit. Witnessing the profound isolation and loneliness experienced by so many of his patients, he resolved that no one should have to experience a life-threatening illness alone. He began to train volunteers to provide sophisticated emotional and practical support while listening deeply, with compassion, to the stories and needs of people facing serious illness and death. This was the beginning of San Francisco Bay Area’s Shanti Project. In the following decades, Shanti has grown to meet the evolving needs of our community. Today our staff and corps of volunteers serve more than 2,000 individuals annually with our unique model of holistic, one-on-one support.

POSITION SUMMARY: The role of the Mentorship Manager is to coordinate and further develop mentorship programs for people who work in, or desire to work in, the sexual and drug user health field, and specifically in HIV/HCV/STI-related. The manager will work closely with the Community Health Leadership Initiative [CHLI] and the Frontline Organizing Group [FOG]. The Manager will oversee two current mentorship programs which are different but aligned, and may coordinate additional mentorship programs or projects as needed. The goal is to contribute to making the HIV/HCV/STI workforce well-trained, well-supported, well-connected, and inclusive of people with lived experience.

 

The CHLI/FOG contract is ending on June 30, 2024 with no guarantee for renewal.  However, this is a unique opportunity for the right candidate looking for professional development. The Mentorship Manager will take on a leadership role, gain experience in program management and develop relationships with other community partners.

PRIMARY DUTIES:

• Develop and document the goals and structure of the CHLI (Community Health Leadership Institute) and FOG (Frontline Organizing Group) Mentorship Programs
• Use and/or develop standardized processes and protocols to support the programs, such as forms for mentor/mentee profiles, mentor recruitment strategies and outreach materials, and systems to maintain a pool of qualified mentors
• Outreach and engagement with agencies providing sexual health/drug user health and HIV/HCV/STI services to gain buy-in and support for mentor/mentee relationships
• Implement all aspects of the programs, including but not limited to:
  • Mentor recruitment, and maintenance of an active pool of mentors;
  • Matching mentors with mentees based on mentee needs, mentor and compatibility;
  • Orientation for mentors;
  • Ongoing support and guidance for mentors to work with their mentees effectively;
  • Provide resources and training to mentor/mentee pairs regarding emerging professional development themes (e.g., identifying possible informational interviews, training programs)
  • As needed, develop, maintain, and facilitate a scope and sequence of required topics to be covered by mentors and mentees throughout the mentoring process.
  • Facilitate mentor/mentee closing session(s)
• Collaborate and maintain effective communication with the FOG Steering Committee, the current CHLI program lead(s), the Department of Public Health, and other key stakeholders
• Conduct ongoing evaluation and quality improvement for mentor programs and communicate progress and challenges to key stakeholders
• Develop and implement new program elements as appropriate, based on feedback and evaluation findings, in order to expand participation, improve the mentor experience, and improve the quality of the mentorship provided
• Develop and implement a plan for integration of mentorship program into community partner agencies as a worker training program that defines service provision standards for San Francisco’s system of care, and helps workers meet these standards via CHLI, FOG, and mentor-mentee matches
• Provide support to mentees as needed, in collaboration with other parties interacting with mentees
• Perform other duties as required

 

QUALIFICATION/REQUIREMENT: We seek highly qualified candidates with as many of the following areas of knowledge, ability, skills, and experience as possible:

• Excellent written and verbal communication skills
• Excellent clerical skills including familiarity with Microsoft Word, Excel, and PowerPoint
• Excellent communication, interpersonal, and relationship-building skills
• Familiarity with topics such as HIV, Hepatitis C, STIs, and workforce development
• Ability to handle multiple tasks with a variety of key players and organizations
• Professional and/or lived experience with the needs of subpopulations that are affected by HIV and other life-threatening illnesses, as well as the challenges associated with aging
• Ability to collaborate and cooperate with individuals from a broad spectrum of educational, economic, social, and cultural backgrounds
• Personal commitment to the mission and values of Shanti

 

COMPENSATION/BENEFITS: Shanti offers a competitive non-profit salary of $66,000 - $68,000 annually and comprehensive benefit package, including multiple fully covered medical options as well as dental and vision. Other benefits include life insurance, long term and short-term disability, chiropractic/acupuncture, Employee Assistance Program and an optional Teledoc plan. A 403B saving plan is also available to all employees regardless of FTE status.

 

Shanti allows for flexible schedules as well as promotes a culture of self-care for all our employees. In the first year of employment, employees earn 90 hours of sick time and 112.5 hours vacation annually and begin accruing sick time and vacation time starting their first day of employment with no waiting period (i.e. you can use as you accrue).  Employees also receive 2 personal days annually as well as 15 paid holidays.  

 

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required navigate and travel around the city of San Francisco using public transportation and be comfortable walking or standing for extended periods.

EQUAL OPPORTUNITY: Shanti is an equal opportunity employer that supports and lives diversity in our staffing and values. Shanti complies with applicable federal, state, and local laws governing nondiscrimination in employment. We actively encourage and seek qualified candidates of all backgrounds. We also will consider for employment qualified applicants with arrest and conviction records.

 

APPLICATION PROCESS: To apply, please send a resume and a cover letter to Mark Molnar, Senior Director of Volunteer and Community Support Services at: mmolnar@shanti.org.  Please no phone calls.