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Co-Responder Program
The Community Response Programs aim to serve those accessing assistance through the emergency response system. A behavioral health provider works in collaboration with a law enforcement officer or emergency medical technician to respond to community members whose need for urgent intervention was reported through the Emergency Communication Center (911). The team(s) specialize in de-escalation, problem-solving, risk assessment, and community resource linkage. Co-responder teams have demonstrated improved interactions between law enforcement, first responders, and the people they serve. Communities have also recognized savings by connecting people to appropriate services and resources, rather than using more costly, higher-level interventions.
It is the role of the behavioral health provider to act as a first responder to issues related to behavioral health crises which may include mental illness, substance use, and social determinants of health. The BHP will utilize a working knowledge of crisis intervention approaches to provide intervention, support, risk evaluation, and triage services for all populations utilizing the 911 system within the jurisdictional limits of the partner agency and program specifications. They will actively participate in patient continuity of care, brief counseling, referral, and prompt documentation. This includes an intense focus on community resourcing and linkage, requiring strong interpersonal skills and collaboration.
Experience:
· Experience in an emergency service setting or demonstrated competency.
· Crisis intervention experience preferred.
Education:
· Minimum Bachelor’s Degree in Human Services or another related field.
Driver’s License: Must have current driver’s license and ability to be commercially insured and maintain a driving record that allows insurability with AHS commercial insurance agency.
Required Skills:
- Must be knowledgeable regarding patient health information and HIPAA compliance.
- Must be organized and demonstrate the ability to follow guidelines.
- Must demonstrate excellent interpersonal and communication skills.
- Must demonstrate the ability to be self-directed.
- Must demonstrate the ability to follow the organization’s confidentiality and security rules.
- A working knowledge of crisis intervention approaches and their applications to clients with emotional, behavioral, and substance abuse problems.
- Working knowledge of Brief Solution Focused Therapy, Motivational Interviewing and DBT coaching skills.
- Ability to perform mental status evaluations, differential diagnosis, and service coordination duties.
- Ability to assess level of risk and treatment approaches and their applications to clients with emotional, behavioral, and substance abuse problems. Make appropriate clinical judgment for resolution of client emergencies to a safe outcome.
- Ability to deliver services in various community locations.
- Working knowledge of involuntary mental health holds (27-65), and alcohol and drug Emergency Commitments (EC) and Involuntary Commitments (IC).
- Working knowledge of HIPAA and 42 CFR, Pt. 2.
- Knowledge of community health and behavioral health resources and their eligibility criteria
- Travel required
Axis is both a Community Mental Health Center and Community Health Center- the only organization in Colorado with this designation.
Specific services include the following:
Mental Health Outpatient (MHOP) services: AHS’ MHOP services include individual, family, and group therapy, psychiatric assessment and care, and wellness and healthy living education and support. Care is delivered in teams that may include mental health clinicians, psychiatric providers, case managers, vocational specialists, peer specialists, and wellness advocates.
Crisis services, respite, and withdrawal management: AHS provides 24/7/365 crisis care, as well as social withdrawal services, acute psychiatric care, and mobile crisis response.
Co-responder: AHS collaborates with law enforcement and municipalities in Montezuma County as well as the City of Durango to provide clinical support when calls involve someone experiencing behavioral health challenges.
Substance Use Disorder treatment: AHS also offers comprehensive treatment (including several evidenced-based practices) for individuals with substance use disorders, including individual therapy, group therapy, an intensive outpatient program, and education classes. AHS collaborates with local law enforcement programs and participates in the regional Drug Courts to help residents address substance use issues that have resulted in involvement with the legal system.
Integrated Healthcare: AHS provides whole-person healthcare with a multi-disciplinary approach that focuses on wellness outcomes for all patients. This includes primary care, pharmacy, and dental services, in addition to behavioral health services.
Other Services: Include Parent-Child Interaction Therapy, Assertive Community Treatment, Medication-Assisted Treatment, Early Childhood Mental Health Consultation, Jail-based services, co-responder programs, and more.
