Job Description
Clinical Lab or science Degree
Technical Call Center Rep/Hospital/medical Lab/Core lab/large Analyzers Trblshooting diagnostic lab equipment
27650 33-36.00 an hour w2 contract 01/16/2023 to 07/16/2023
7:00 am 3:45 pm
Prior medical device implementation or lab technician experience
§ Answer phone calls to our busy Technical Call Center
§ Serve as a first point of contact for our Customers
§ Provide remote technical support for client’s highly complex diagnostic products, instruments and assays
Bachelors Degree in Medical Technology or equivalent science degree
§ Associate degree with 2-3 years lab experience will be considered
§ High School diploma is NOT sufficient
o 2-3 years’ experience in a medical laboratory, hospital laboratory preferred
§ Lab experience in a classroom setting is NOT equivalent
o Experience using diagnostic laboratory equipment is a plus
o Available to work odd shifts, weekends & Holiday in our 24x7x365 Technical Call Center
o Good “soft skills” are a must as this is a Customer facing phone support role
o Local candidates preferred
o Others will be considered with prior experience with client diagnostic laboratory equipment
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Kyyba is an Equal Opportunity Employer
Benefits:
Major Medical Coverage, including dental and vision
401k
Term life
Short-term disability
Long-term disability
Pre-paid legal plan
Identity theft plan
Medical and dependent FSA
HSA
Paid time off
Paid holidays
Opportunity for advancement
SELECT AWARDS
•An INC 5000 company for 10 years
•Corp! Michigan Economic Bright Spots
•Crain’s Detroit Business Top Staffing Service Companies in Detroit
•TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
•Best of MichBusiness winner in HR Wizards & Partnerships
•Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
•101 Best & Brightest Companies to Work for in Michigan
Shift: Mon- Fri