MEDICAL RECORDS CLERK, INFORMAL REQUESTS

OVERVIEW

Care Capital & Record Service works with Advanced Diagnostics Healthcare System, an independent, physician-led and patient-centered organization of hospitals, clinics and diagnostic centers in Texas. We are entirely focused on bringing you advanced, comprehensive care and superior patient experience. As we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a collaborative manner.

JOB SUMMARY

The Medical Records Clerk will be responsible for managing patient’s health records and billing records. Some of the main duties include reviewing patient accounts to ensure MEDICAL RECORDS and billing records are completed.

The successful candidate will be responsible for gathering, processing, and maintaining patient medical and billing records which includes but is not limited to, data entry, scanning, filing, e-faxing, answering phones, MEDICAL RECORDS release, and general misc. office duties.

DUTIES AND RESPONSIBILITIES

• Position includes, but is not limited to data entry, scanning, filing, e-faxing, answering phones, MEDICAL RECORDS release, physician & medical office request, and general office duties.
• Ensuring the finalized MEDICAL RECORDS are organized, accurate and complete.
• Direct Communication with law firms to provide medical and billing records as requested.
• Creating digital copies of paperwork and storing the records electronically
• Processes facility specific HIM mail as applicable.
• Safeguarding patient records and ensuring that everyone complies with the HIPAA standards.
• Transferring data into the facility’s main system database
• Direct communication with internal staff to retrieve medical and billing records.
• Maintains quality results by following organizational guidelines and standards.

REQUIREMENTS

• High Schol Diploma or GED
• Associate Degree Preferred
• Bilingual preferred but not required.
• 1-3+YRS Experience
• Excellent Computer/PC, MS Suite & Outlook Skills Required
• Excellent Customer Service & Phone Skills Required
• Prior experience in Medical Record distribution
• Understanding of medical terminology
• Knowledge of HIPAA medical privacy regulations and practices
• Experience working with Chartswap or Athena preferred.

EDUCATION

• High Schol Diploma or GED
• Associate Degree Preferred

KNOWLEDGE SKILS AND ABILITIES

• Superior organizational skills
• Attention to detail and accuracy.
• Understanding of medical terminology
• Knowledge of HIPAA medical privacy regulations and practices
• Proficient in medical terminology