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Form of workImmediately hiring a Medical Receptionist in Enfield! This is an opportunity to join a nationally distinguished, high-end dermatology group that has been consistently recognized as a top provider. The ideal candidate will have an experience in a high-call volume work environment. Offering a flexible schedule and significant career growth paths!
Responsibilities:
- Answering phone calls in a prompt and polite manner.
- Message intake for medical questions, prescription refills, and test results. Transferring calls and inquiries to providers and care coordinators accordingly.
- Direct all patient financial inquiries to the appropriate staff in the billing department.
- Registering new patients and updating existing patient demographics by collecting detailed patient information, including personal and financial.
- Entering/updating patient information in the system in a timely and accurate manner.
- Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with the Billing department as appropriate).
- Collecting payment information and saving for future balances.
- Assisting patients with the completion of paperwork when necessary.
- Scheduling appointments as needed in accordance with provider schedule.
- Scanning, updating, and filing medical records.
Qualifications:
- Experience at front desk/reception in a patient care environment, preferably within dermatology, beauty, or cosmetics.
- Positive, welcoming, and can-do attitude with patients and other practice team members.
- Experience working in any high-volume/high-intensity customer service industry
- Prefer one year of medical office experience, preferably dermatology.
- Excellent verbal, written, and interpersonal communication skills.
