Medical Billing Supervisor

Job Description: Medical Billing Supervisor
Finance Department: Finance
Status: Full-Time Exempt
Location: 6374 N Lincoln Ave Chicago IL 60659
Reports To: Chief Finance Officer
Compensation: $62k – 82k, commensurate with experience

A growing and dynamic health center is looking for a Medical Billing Supervisor to play a crucial role in ensuring effective revenue cycle management, compliance, and quality standards within our healthcare organization, which is working toward becoming an FQHC. You will oversee all activities and staff in the billing function, ensure timely and accurate billing, and manage the collection process from third-party payors and patients. You will develop and implement policies and procedures, coordinate staff, maintain accurate medical record information, achieve revenue targets, and optimize patient financial interaction.

Qualifications:

Bachelor’s degree in a related field or equivalent experience, preferably in healthcare.
Minimum of 5 years of experience in billing or accounts receivable functions.
At least 2 years of experience in a supervisory role overseeing staff.
Experience working within an FQHC or Look-alike is preferred
Knowledge of billing terminology, coding standards, and experience with Medicare, Medicaid, Commercial Insurance, online systems, and Explanations of Benefits.
Proficiency in eClinicalWorks
Proficiency in Microsoft Office and other billing or medical records systems.

Specific Responsibilities and Duties:

Supervision:
Supervise all activities and staff in the billing function, provide direction, monitor work, coach, and conduct performance management.
Conduct monthly staff meetings and audits.

Billing Processes:

Ensure accurate and timely processing of claims, correction of rejected and denied claims.
Oversee the preparation and submission of electronic billing to fiscal intermediaries.
Manage bad debt write-offs and review Medicare bad debt reports monthly.
Implement billing software and clearinghouse changes, maintaining up-to-date information.

Patient Financial Advocacy:

Oversee Patient Financial Advocates, ensuring accurate application of the Sliding Fee Discount Scale.
Maintain clearinghouse and insurance portal access.

Reports and Analysis:

Generate, review, and submit electronic patient statement files monthly.
Oversee coding and review processes.
Prepare billing and financial reports for month-end.

Compliance and Quality:

Implement and revise policies and procedures for timely and accurate billing.
Ensure current billing practices comply with governmental rules and regulations.
Investigate and resolve billing discrepancies and errors.

Collaboration and Communication:

Collaborate with departmental directors and managers to promote a culture of learning and support.
Work closely with other departments for effective communication.

Training and Development:

Provide staff training and development to ensure compliance.
Support Quality and Compliance Departments with patient grievances and resolution.

Miscellaneous:

Adhere to attendance policies.
Collaborate, teach, and function effectively in a teaching organization.
Demonstrate cultural sensitivity and respect for diversity.

Additional Duties:

Assist with departmental audits.
Board meetings as needed.
Perform other duties as assigned by CFO/COO.

Additional Requirements:

Strong interpersonal skills; ability to maintain a calm, professional manner in stressful situations.
Ability to work independently, handle multiple tasks, set priorities, and accomplish job responsibilities.
Ability to effectively communicate via telephone, computer, and in person.

Midwest Refuah Health Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, pregnancy or related conditions, or disability.  While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, lift and/or move up to 25 pounds.

Job Type: Full-time

Pay: $62,000.00 - $82,000.00 per year

Work Location: In person