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Form of workThe Medical Assistant will provide support to the practice in the functional areas of clerical, clinical and business under the direct supervision of a Nurse, Nurse Practitioner, Physician Assistant or Physician.
Requirements:
- For hires after 11/28/2011: CMA/RMA/CCMA certification/registration required or within 6 months of hire OR credentialed through a formal training program that includes testing of knowledge
- BLS within 6 months of hire
Major Responsibilities:
- Performing clinical duties such as pre'visit work, obtaining vital signs, providing medication reconciliation, and assisting providers with examinations and/or procedures.
- Clean and prepare instruments for sterilization as required. Ensures exam rooms are cleaned and stocked.
- Following standard work procedures and messaging policy, responding to patient phone portal messages on the same day.
- Use standing protocols to complete pre-visit work, close gaps in care, administrate vaccines, and complete prescription refills.
- May schedule pre'admission and diagnostic testing and place follow-up calls to patients after surgery.
- May perform any of the following daily administrative duties of the practice: greeting/check in/check out, scheduling patients, answering telephones, taking messages, organizing patient charts, filing, pulling and copying patient records, collection of co-pays and patient balances, post-payment and adjustment transactions, and balancing the daily journal.
- Maintains and adheres to established Core Physicians policies and procedures and federal regulations, including, patient confidentiality, quality assurance, safety, environmental and infection control standards; responsible for participating in the daily huddle and completing any actions required and working as a member of the care team to ensure proper communication between all team members.
- In some practices, the MA may perform scribing duties; accompany the provider into the patient examination room and accurately and efficiently document the encounter; order any labs, make referrals, and order prescriptions that have been recommended by the provider.
- Responsible for monitoring care team metrics to evaluate improvement metrics and outcome.
- Perform other duties as assigned.
