Job Description
DUTIES & RESPONSIBILITIES
· Oversees the financial health, inventory, and staff development of the Meat and Seafood Department, including Meat and Seafood.
· Leads by example in providing consistent, high-level customer service to customers and staff.
· Enforces and embodies the principles outlined in the Co-op Code of Conduct.
· Ensures all new department staff receives sufficient training in all aspects of their job duties.
· Maintains systems to ensure timely, effective, consistent, and thorough communication to all staff:
o Ensures staff are informed of department and individual performance with respect to measurable goals (margin, weekly sales, loss prevention, etc.).
o Ensures staff are informed of storewide or departmental news, policy or procedural changes, and upcoming events.
· Provides frequent feedback to management (and when applicable, to staff) regarding scheduling, conduct, and performance issues & properly documents any employee misconduct.
· Regularly provides performance feedback to staff.
o Conducts timely staff performance evaluations.
o Takes corrective action as needed following established policies.
· Assists with scheduling staff, filling gaps in coverage caused by unscheduled absences or tardiness. Facilitates staff break schedule during shift.
· Possesses strong business insights and the flexibility to implement new processes as needed.
· Ability to analyze pricing, margins, and profitability in all Meat and Seafood sub-departments.
· Ability to read and understand financial statements and to utilize them to gain further insights into the department’s status.
· Effectively creates strategies for optimal future performance based on insights from sale trends, etc.
· Regularly monitors progress and takes action as needed to ensure goals are met.
· Participates in development of operating and financial goals for the store.
· Schedules and monitors labor hours.
· Maintains accurate records of preparation costs and department expenditures.
· Manages department inventory, in-stock position, pricing integrity, merchandising, labor, and other operational processes to company standards.
· Supervises correct ordering, receiving, unloading, storage, and rotation of merchandise and displays.
· Ensures inventory and supplies are adequate for daily demand, projected high-sales days, and special events.
· Conducts monthly inventories to protect company assets, with an emphasis on perishables.
· Ensures cases, displays, and shelves are continually clean, well-stocked, and properly rotated.
· Attends food shows and events and oversees effective ordering to regularly introduce and maintain a variety of products for maximal sales growth.
· Demonstrates an advanced product knowledge; maintains a regular and fluid knowledge of industry innovations and an awareness of current food trends and new products; maintains market relevancy by regularly introducing new products throughout the MSC Department and sub-departments.
· Coordinates with Marketing and Merchandising departments to plan promotions, cross-merchandising, and advertising.
· Implements safe food-handling processes in all areas of the department, including Meat, Seafood subdepartments.
· Oversees staff’s thorough and effective training in safety procedures, including handling and maintaining all equipment or environments in a consistently safe manner.
o Ensures safe cutting, trimming, packaging, and preparing of both raw and cooked product;
o Daily equipment cleaning;
o Safe handling of meat grinders, cryovac, saws, knives, wet floors, and hand sanitation.
· Trains staff in best practices of preparing, displaying, and merchandising product to ensure maximal sales and margin.
· Follows established security practices/policies, and handling injuries/incidents to minimize store liability.
· Follows Health Department regulations, food safety practices, and department sanitation and safety procedures.
· Safely uses any food preparation equipment, including the meat grinder, saw, and knives to cut, trim, and prepare meat or seafood products.
· Assists with ensuring displays and coolers are regularly monitored for temperatures and items are replenished and rotated according to quality standards (e.g., dates) set in the department.
· Ensures accurate, up-to-date labels.
· Others duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES
· Bachelor’s degree or equivalent education or experience.
· A minimum of four (4) years’ experience in retail management, including team building and scheduling.
· A minimum of two (2) years’ experience in budgeting and analyzing financial statements.
· A minimum of two (2) years’ experience and familiarity with natural foods.
· Ability to acquire HACCP Certification.
· Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
· Adapts readily based on evolving co-op needs or in response to feedback.
· Maintains composure in highly stressful or adverse situations.
· Computer proficiency and familiarity with food scales preferred.
ENVIRONMENTAL & PHYSICAL DEMANDS
· Flexibility to work any shift, including mornings, middays, evenings, weekends, or overnights.
· Must wear closed-toe, skid-resistant shoes; a head covering (hat, bandanna, etc.); butcher’s jacket; and long pants.
· Ability to work in varying temperatures, including a refrigerated room kept at 40°F.
· Ability to stand or sit for long periods at a time.
· Ability to bend, stoop, reach, kneel, twist, and climb.
· Ability to lift 50 pounds unassisted.
· Reliable access to transportation.