Manager Of Network Operations

Organization Overview

Excel Academy was founded in 2003 with the mission to provide a high-quality education to students in East Boston and Chelsea Massachusetts, communities that are predominantly low-income and Latinx and historically have faced significant social and educational barriers. Our success in Massachusetts is proof that the opportunity gap can be closed. At Excel Academy Charter Schools, we believe that when a student has the support and tools to pursue a productive post-secondary pathway aligned to their personal identity and values, it can fundamentally change their life trajectory.

At Excel Academy we learn from our students, families, and staff and make improvements. We have increasingly adapted to provide a holistic education that values our community as collaborators in the learning process, social-emotional support, equity for diverse learners, and fosters identity development. We prioritize an approach that is both rigorous and inclusive. Our team of passionate, intelligent, driven, and loving staff are at the core of the work we do.

Growth Happens Here.

About the Role

The Manager of Network Operations role is a full-time, year-round position that reports to the Managing Director of Operations and serves as a member of the Network Team. The Manager of Network Operations supports the success of the Network Team by building systems to streamline the work of school operations and to centrally manage work that can be more efficiently done in a centralized way. This role also manages some cross-campus systems and provides flexible support to school Operations teams. The salary range for this position is expected to be $56,750-$71,750 commensurate with experience.

Your Impact

Cross-Campus Operational Systems

• Oversee transportation services for Massachusetts and Rhode Island and provide escalated support to the Network Office Coordinator and Excel Rhode Island's School Operations Manager
• Own the nutrition programs for Massachusetts and Rhode Island, including

  • Writing RFPs and running processes to determine our vendors

  • Developing and maintaining documentation of nutrition-related systems on our wiki

  • Serving as escalated support for schools with nutrition issues

  • Maintaining the network's nutrition training program in accordance with regulations

  • Complete regular auditing of the school nutrition programs to ensure they are in compliance and are operating in alignment with financial models
• Support Deans of Operations as the owner of work plans and accountability for standardized testing including ACCESS/WIDA, MCAS, RICAS, NGSA.
  • Update and distribute annual work plans
  • Serve as the escalation point for schools with testing issues
  • Coordinate with IT to ensure the testing infrastructure is ready
  • Create and maintain on the wiki documentation relating to completing required tasks
    
• Own the annual coordination process of Student/Parent Handbooks to ensure all stakeholder input is collected, handbooks are translated, and handbooks are posted annually by August 1.
  
• Create documentation and support implementation of Network-wide Chromebook systems

Project Management

• Serve as the project manager to coordinate stakeholders for strategic projects, which could include:
  • Transitioning Excel's nurses to a cloud-based software platform
  • Installing security camera systems at schools
  • Facilitating NAEP testing across schools
  • Researching nutrition vendors in Rhode Island to collaborate with the Director of Capital Planning in building the region's kitchens.
  • Annual New Staff Orientation and Summit coordination

Network Team Services

• Provide flex support as needed by the Network Team to ensure success of schools
• Maintain monthly compliance tracking systems for the Massachusetts and Rhode Island regions
• Support all Network-owned events through planning, preparation, and ownership of specific projects or tasks, including annual Network Summit Day, charter renewal site visits, among others.

Qualifications

• Experience managing projects including creating systems and engaging with stakeholders to achieve project outcome
• Interest in working with technology, including technology and database administration
• Strong attention to detail and an ability to self-organize and prioritize
• Experience in an educational organization preferred
• Strong interpersonal and communication (verbal and written) skills
• Hunger for feedback and ability to effectively incorporate feedback
  

  Preference will be given to applicants who share points of intersection with our students, such as speaking Spanish, Portuguese, Arabic, or a language commonly spoken by our students and families at an advanced level, being first generation college graduates, or having grown up low-income.

Mission Alignment

• You share a commitment to and belief in all students and the mission of Excel Academy Charter Schools, including Excel's values and educational model;
• You are committed to addressing racial and economic inequity in education;
• You work effectively in a team environment and have a willingness and desire to support others in doing their best work; and
• You are open to change, are willing to problem-solve, and seek feedback for your own professional growth and improvement.