As a member of the IT Management Team, you are responsible for managing, developing, and leading a team of employees. Your role includes leading the specific functional responsibilities of your team, which involves overseeing team performance and deliverables. However, your role as a leader within our organization requires more than the management of resources and day-to-day operations. As a steward of the company, you are charged with the development and execution of your team's strategic vision and plan and ensuring that your team's actions align with the larger goals of the company and the IT Division.
The Information Security - Identity and Access Management (IAM) team is responsible for the ongoing development and enhancement of solutions to provide secure access to the right application or data, to the right individual, for the right reason. The Information Security Identity and Access Manager will lead the team responsible for the build, configuration, and delivery of IAM solutions.
As the primary conduit between your employees and upper leadership, your role in communicating and modeling the values and guiding principles of our company culture is of vital importance. All members of IT Management should strive to consciously and consistently foster a culture of engagement, trust, and "open door" communication.
*This position will be filled onsite in Issaquah, WA or Dallas, TX.
Job Duties/Essential Functions
• INTEGRITY: When achieving benchmarks and goals, use methods/strategies that are consistent with the Code of Ethics and the Standard of Ethics for Managers and Supervisors. Always leads by example. Appropriately handles employee concerns and follows through to resolution.
• MEMBER SERVICE: Provides and ensures staff provides an exceptional member experience.
• ADMINISTRATION: Ensures proper department coverage (writing schedule and break aids if needed). Understands department budget, able to research and explain budget variances.
• MANAGING PERFORMANCE: Coaches and mentors employees to provide support and guidance. Has regular open and honest conversations with employees to discuss work performance and career development. Identifies learning opportunities to strengthen employee knowledge, skill and ability.
• COMMUNICATION: Regularly shares information with employees via meetings and one-on-one conversations. Successfully navigates difficult conversations with employees, members, and suppliers. Listens, expresses empathy and adapts to get points across. Addresses issues immediately to ensure a timely resolution and to avoid escalating the situation. Consistently demonstrates business knowledge during interactions with senior management.
• SELF-MANAGEMENT: Demonstrates sound judgment, taking a partner when necessary. Ability to maintain self-control in the face of hostility or provocation or in intense, hectic situations.
• INCLUSION : Encourages different approaches and ideas to work and to accomplish goals. Seeks employee input. Takes the time to get to know or reach out to candidates who show potential that may not come forward on their own.
• COMPLIANCE AND SAFETY: Takes measures to ensure employee and member information is kept confidential and adheres to IS security policy.
• Champions identification and implementation of IAM services and technologies.
• Establishes annual and long-range IAM goals, strategies, metrics, reporting mechanisms, and program services.
• Gathers and defines business requirements to support strategic IAM systems designs.
• Builds and implements IAM services and technologies.
• Enhances and automates identity and access management (IAM) processes and procedures.
• Leads identity and access management related deployments.
• Creates maturity models and a roadmap for continual IAM program improvements.
• Participates in and provides evidence for IT compliance activities in support of internal and/or external audits.
• Develops and fosters strategic relationships and establishes key organizational partnerships.
• This is a full-time management/leadership position (45 hours per week).
• Regular and reliable workplace attendance at your assigned location.
Ability to operate vehicles, equipment or machinery.
• Computer, phone, printer, copier, fax
Non-Essential Functions
• Assists in other areas of the department as necessary.
• Assists in other areas of the company as necessary.
Ability to operate vehicles, equipment or machinery.
• Same as Essential Functions
Experience, Skills, Education & Licenses/Certifications
Required:
• Excellent communication skills, both oral and written, that can communicate IAM issues to executives, end users, and stakeholders in an effective and appropriate manner.
• Must have strong interpersonal and collaboration skills, able to work with people at all management levels.
• Must be self-motivated, responsible, conscientious, and detail-oriented with excellent work ethic.
• Previous management experience: Strong proven leadership, team building, conflict resolution, and personnel development skills, as well as demonstrated success leading teams in a challenging environment.
• Proven ability to establish and foster a positive working environment.
• Experience maintaining a project portfolio to ensure milestones, resources, and budgets are managed effectively.
• Experience developing and managing a diverse team with various levels of technical expertise.
• Experience creating and managing department budgets.
• Proven ability to identify areas for process improvement, and then create and execute a plan for improvement.
• HIPAA Training and Supervisors Orientation (within 30 days of hire); Leadership Development 101 (within one year); Costco Pay Policies (within 90 days of promotion).
• Communicates regularly with top executives about the status of projects and challenges facing the company.
Recommended:
• 5 years' technical architecture experience integrating identity management, access management and access governance solutions into infrastructure and applications.
• At least 5 years' of experience leading Information Security or Identity functional teams in a professional services, management, or supervisory role.
• Experience managing projects through the full system development life cycle.
• Knowledge of LDAP, Active Directory, SAML, Oauth and relevant IT architectures.
• Knowledge of provisioning, federation, data sync, and directory services in a hybrid cloud environment.
• Proficient understanding of evolving Information Security regulations and best practices.
• Successful internal candidates will have spent one year or more on their current team.
• Successful internal individual contributor candidates have been marked as "ready/qualified to manage a team or teams in Costco IT" on the Manager Readiness Survey by a member of their leadership within the last 6 months.
Other Conditions
• Management will review the Job Analysis for this position prior to a job offer.
Required Documents
• Cover Letter
• Resume
• Last two performance reviews
• Attendance records for current year (Do not include absences covered by paid sick/personal time, FMLA or other protected absences.)
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