Manager, Business Strategy And Operations

Company Description

SquareTrade is the fastest growing company of its kind. We're revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Walmart, The Home Depot to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews... and we're just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London. We are currently expanding in Europe and Asia Pacific, including Japan and Australia.

Job Description

We are looking for a smart, driven individual to join our Operations and Supply Chain team. The ideal candidate is a highly analytical individual who is ready to solve interesting and challenging problems such as scaling our supply chain to meet future needs, optimizing operational processes to reduce inefficiencies, and reducing operational cost in the system. You'll forge partnerships with key suppliers and internal business partners to drive improvements. In this high-visibility role you'll own projects end-to-end, and directly impact the success of the business.

What's great about this role?

• You'll work on interesting problems that have a real and direct impact on the business
• You'll get exposure to all aspects of the business - from helping define the strategy, to working on the nuts and bolts of a project
• You'll have real ownership of projects, including any change-management that impacts the team
• With lots of variety in our ever-changing, fast-paced, entrepreneurial environment, we guarantee you won't get bored

You're our ideal candidate if you [are]:

• Highly analytical: you can not only come up with an idea (the "what's"), but the "why's", "how's", and "when's", too...along with the data to back it up!
• Incredibly detail-oriented: you like digging into how complex things work, and figuring out how to make them better
• Scrappy: you like rolling up your sleeves and enjoy tactical execution in an entrepreneurial environment
• Multi-tasker: you are able to juggle many tasks within a fast-paced, dynamic environment

Qualifications

• A BA or BS is required; an MBA (or equivalent) from a top-tier school is a plus
• 3+ yrs of experience in consulting, supply chain, operations, customer service and/or project management
• Excellent oral and written communication skills, including Microsoft PowerPoint and Word
• Strong analytical skills, including advanced skills with Excel; experience with SQL or other analytical tools a plus

Additional Information

Our line-up of employee benefits include:

• Excellent benefits (medical, dental, vision, life, disability, and more)
• Flexible PTO
• 401K with employer matching plan up to 5% of salary
• HSA with employer contribution
• Paid parental leave
• Monthly internet reimbursement directly in your paycheck
• Monthly wellness allowance
• Open access to mental health resources including therapy and coaching for employees and dependents
• Generous work-from-home set-up allowance
• Paid volunteer time to give back to the community
• Access to a diverse array of Employee Resource Groups
• Flexible and hybrid work schedules
• Development and career growth opportunities

The Team: http://www.squaretrade.com/leadership

SquareTrade is an Equal Opportunity Employer